Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanne M Sillick

Umina Beach,NSW

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Team Leader

Hammond Care
09.2006 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Bottle Shop Assistants

Laundy
09.2005 - 09.2006
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.

Swin Teacher

Bob Gordan
04.2004 - 09.2005
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Learn to Swim Teacher

Kevin Vickery
03.1992 - 04.2004
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Developed and implemented lesson plans based on individual student needs.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Mentored and trained new swim instructors on best practices.
  • Collaborated with swim team coaches to develop successful training plans.
  • Assisted with coordinating and running special events and competitions.
  • Demonstrated proper form and technique to prevent injury.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Adapted classes to meet needs of participants with varying fitness levels.

Chemist Assistant

Lance Clarke
03.1992 - 03.1993

Costumer service

Taking scripts

Hair colouring course

ordering stock

Cleaning

filling stock

Deli Manager

Woolworths
03.1991 - 06.1992
  • Inventoried food products and associated materials on weekly basis.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Deli Assistant

Cut Prices Deli
12.1988 - 05.1991
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Education

No Degree - Year 10

WOY WOY HIGH SCHOOL
WOY WOY
12.1988

Skills

  • Work Planning and Prioritization
  • X Windows
  • Leading Employees
  • Safety
  • Quality Standards
  • Communication
  • Teamwork and Collaboration
  • Leading Team Meetings
  • Set Organizational Policies
  • Giving Constructive Feedback
  • Behaviors Redirection
  • Coaching and Mentoring
  • Facility Policies and Procedures
  • Attention to Detail
  • Leadership
  • Verbal and Written Communication
  • People Management
  • Daily Workflow Improvement
  • Overseeing Daily Activities
  • Team Assessment

Certification

Certificate 3 in aged care

Bubby mentoring

Food safety

Pain management

Fire training

Completed all learning hub




Timeline

Team Leader

Hammond Care
09.2006 - Current

Bottle Shop Assistants

Laundy
09.2005 - 09.2006

Swin Teacher

Bob Gordan
04.2004 - 09.2005

Learn to Swim Teacher

Kevin Vickery
03.1992 - 04.2004

Chemist Assistant

Lance Clarke
03.1992 - 03.1993

Deli Manager

Woolworths
03.1991 - 06.1992

Deli Assistant

Cut Prices Deli
12.1988 - 05.1991

No Degree - Year 10

WOY WOY HIGH SCHOOL
Joanne M Sillick