Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Hi, I’m

Joanne Sparks

Sydney,NSW
Joanne Sparks

Summary

Graduate of UTS Animation seeking full time work. Offering excellent communication and good judgment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
years of professional experience
1
Certification

Work History

Sydney International Art Centre

Art Teacher
01.2017 - Current

Job overview

  • Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Ensured a wide range of creative problem solving and processes is encouraged throughout classes
  • Taught classes on painting, collage, and colour theory.
  • Documented student work in order to exhibit and celebrate learning process of each child.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Prompted student motivation and peer participation through implementation of positive reinforcement and rewards.

Woolworths Metro

Retail Assistant
02.2022 - 05.2022

Job overview

  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Worked in Cafe to create fresh coffee while maintaining customer relations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Actively engaged customers to provide general assistance and information on store merchandise and tabacco.

Shums Watches

Casual Sales Assistant
01.2020 - 02.2020

Job overview

  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Contributed to team objectives in fast-paced environment.
  • Negotiated prices, terms of sales and service agreements.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Kernels Popcorn

Retail Assistant
11.2015 - 10.2017

Job overview

  • Identified and resolved customer complaints concerning food.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash and counting change.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Education

University of Technology Sydney
Ultimo, NSW

Bachelor of Arts from Bachelor of Design in Animation
11.2022

University Overview

  • Member of Animation Guild
  • Studied in 2D and 3D Animation
  • Programs learnt include, Adobe Cloud, Toonboom Harmony, Storyboard Pro, Maya.

UTS Insearch
Haymarket, NSW

Diploma from Design Studies
01.2020

Carlingford High School
Carlingford, NSW

High School Diploma

Skills

  • Building Customer Relationships and Loyalty
  • Upselling Strategies
  • Ability to Lift 20 kilos
  • Strong Communication and Interpersonal Skills
  • POS System Operations
  • Stockroom Upkeep
  • Store Opening and Closing
  • Customer Service
  • Translation Accuracy in Cantonese and Mandarin
  • Drawing Organization
  • Behaviour Management Techniques
  • Educational Settings
  • Graphics and Animation
  • Project Milestones
  • Professional Relationships
  • Adobe After Effects
  • Adobe Systems Adobe Creative Cloud

Certification

Part of Certificate III, in Hospitality

SITHFAB204, Prepare and Serve Expresso Coffee

SITXFSA101, Use Hygenic Practices for food safety

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Retail Assistant

Woolworths Metro
02.2022 - 05.2022

Casual Sales Assistant

Shums Watches
01.2020 - 02.2020

Art Teacher

Sydney International Art Centre
01.2017 - Current

Retail Assistant

Kernels Popcorn
11.2015 - 10.2017

University of Technology Sydney

Bachelor of Arts from Bachelor of Design in Animation

UTS Insearch

Diploma from Design Studies

Carlingford High School

High School Diploma
Joanne Sparks