Joanne Tran
Glebe,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Receptionist
Lavish Artistry Lounge
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Apprentice House Painter
Wagner's Quality Painting And Epoxy Flooring
06.2019 - 10.2023
- Used brushes, spray guns and paint rollers to paint surfaces.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Used sandpaper to scrape walls and other surfaces to remove old paint.
- Taped off areas to prevent overspray and other accidents.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Followed safety procedures and properly used protective gear while painting.
Self-Service Checkout and Registers
Kmart
10.2017 - 06.2019
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Certificate IV Painting And Decorating
TAFE
09.2023
Higher School Certificate
Great Lakes College Senior Campus
2019
Skills
- POS System Operation
- Organization Skills
- Tech-Savvy
- Telephone Skills
- Team Building
- Friendly, Positive Attitude
- Dependable and Responsible
- Cultural Awareness
- Fashion Trend Knowledge
- Calm Under Pressure
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Receptionist
Lavish Artistry Lounge
10.2023 - Current
Apprentice House Painter
Wagner's Quality Painting And Epoxy Flooring
06.2019 - 10.2023
Self-Service Checkout and Registers
Kmart
10.2017 - 06.2019
Certificate IV Painting And Decorating
TAFE
Higher School Certificate
Great Lakes College Senior Campus
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