Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanne Turville

Towradgi,NSW

Summary

Dynamic leader with proven expertise in behavior support and team leadership, honed at Greenacres Disability Services. Excelled in enhancing operational efficiency and fostering interdepartmental collaboration. Skilled in Microsoft Office, with exceptional organizational and communication abilities. Demonstrated success in maintaining high standards of support for individuals with disabilities, significantly improving team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Employment Support Team Leader

Greenacres Disability Services
North Wollongong, NSW
07.2024 - Current
  • Act as a point of contact between the support team and senior management regarding any operational issues or concerns.
  • Perform administrative duties such as approving leave requests or updating employee records.
  • Collaborate with other departments within the organization when needed.
  • Assign tasks to staff according to workloads, monitor progress, provide feedback and recognize achievements.
  • Maintain composure and patience when faced with a difficult situation with supported employees with a disability, applying de-escalation techniques and positive behavior support.
  • Quest X daily notes on production, behaviour, meal management, medication administration, BGL testing and insulin administration.

School Support Officer

St Josephs Catholic High School
Albion Park, NSW
01.2023 - 07.2024
  • Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
  • Maintained a safe environment by ensuring that all safety procedures are followed within the school grounds.
  • Supported teaching staff during examinations by preparing seating plans, distributing question papers.
  • Assisted teachers with lesson planning and preparation of materials for classes.
  • Support students with an intellectual, physical or emotional impairment.
  • Maintain Christian values by integrating them into daily school life.

School Learning Support Officer

Lucas Heights Community School
Barden Ridge, NSW
01.2020 - 06.2023
  • Supported the classroom teacher by photocopying, cutting out, and laminating resources.
  • Supported students with intellectual, physical, and emotional impairments in the classroom and out on the playground.
  • Support students who require assistance with feeding and toileting.
  • Have up-to-date knowledge of epilepsy, first aid, diabetes, and other health concerns, such as peg feeding.
  • Attend school functions where required

Education

Teachers Aide Special

SWSI Tafe
Campbelltown, NSW
11-2008

Skills

  • Team leadership
  • Behavior support
  • Microsoft Office
  • Organizational skills
  • Communication skills

Certification

  • Teachers Aide Special with a distiction in special needs
  • First Aid & CPR
  • WWCC
  • Police check
  • Manual handling
  • Medication Management
  • Epilepsy and midazolam training
  • Dysphagia training
  • Peg feeding training
  • Child protection awareness
  • Anaphylaxis training
  • Accidental Counselling
  • Youth mental health first aid
  • Disabilities standards for education Senior and Junior School
  • an introduction to autism - Positive Partnerships
  • SMART strategies for managing trauma
  • De-escalation training

Timeline

Employment Support Team Leader

Greenacres Disability Services
07.2024 - Current

School Support Officer

St Josephs Catholic High School
01.2023 - 07.2024

School Learning Support Officer

Lucas Heights Community School
01.2020 - 06.2023

Teachers Aide Special

SWSI Tafe
Joanne Turville