Joanne Wickham
Hadfield,VIC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. [service manager who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Retail Sales Associate with more than [8] years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Accomplished Assistant Store Manager with [4] years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.
Overview
17
17
years of professional experience
Work History
Administration
Coles supermarket
Warri gal mall
08.2008 - Current
- I started working at Coles in 2008 just as a cashier then after 6months I was offered a position as a service manager which I worked as a service manager for 4 years, I stepped down as service manager due to personal reasons, went to work at coburg Coles as a shopper for customers orders worked there for 3 years, then I applied for office in charge at warringal mall which I'm currently working which involves administration and patroll.
- Operated a cash register for cash, check and credit card transactions with100%accuracy.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
- Communicated clear expectations and goals to each team member.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Preserved a perfect attendance record for [12] months.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
High School Diploma - undefined
Essendon high
1984
Skills
- Customer-oriented
- Consistently meets sales goals
- Credit card transactions
- Retail sales
- Motivated team player
- Employee relations
- Natural leader
- Skilled problem solver
- Active listening skills
- POS systems knowledge
- Stocking
Timeline
Administration
Coles supermarket
08.2008 - Current
High School Diploma - undefined
Essendon high
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