Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanne Winters-Kerr

Mount Martha,Vic

Summary

Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into shape and achieve goals. Strongly believes health is conscious lifestyle choice necessary for longevity and happiness.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Group Fitness Instructor

Bodychange Bootcamp
01.2019 - 11.2019
  • Improved class attendance by creating innovative and engaging group fitness routines.
  • Increased member retention by fostering a supportive and motivating exercise environment.
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Participated in regular staff meetings to discuss progress towards targets, addressing challenges collaboratively for optimal results across all classes offered at the facility.
  • Conducted regular fitness assessments on clients, tracking progress and adjusting individual plans accordingly to maintain optimal challenge levels while minimizing risk of injury due to over-exertion during workouts.
  • Developed creative and fun fitness classes to keep participants engaged and motivated.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.

Receptionist and Conveyancig Clerk

Allied Lawyers And Conveyancing
06.2001 - 02.2017
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Ensured smooth transactions for clients by meticulously reviewing contracts, property searches, and mortgage details.
  • Coordinated appointments between clients, solicitors, and lenders for seamless signing of crucial paperwork at key stages in the transaction process.

Supermarket Checkout

Coles Supermarkets
08.1997 - 06.2001

Education

Certificate 3, Group Fitness -

Australia Fitness Academy
Melbourne, VIC
12.2018

High School Diploma -

Frankston High School
Frankston, VIC
12.1999

Skills

  • Group Instruction
  • Boot Camp Training
  • CPR training
  • Basic First Aid
  • Engaging personality
  • Customer Engagement
  • Data Entry
  • Office Administration
  • Customer Service
  • Office Management
  • Administrative Support

Certification

  • CGFI - Certified Group Fitness Instructor
  • Basic First Aid and CPR

Timeline

Group Fitness Instructor

Bodychange Bootcamp
01.2019 - 11.2019

Receptionist and Conveyancig Clerk

Allied Lawyers And Conveyancing
06.2001 - 02.2017

Supermarket Checkout

Coles Supermarkets
08.1997 - 06.2001

Certificate 3, Group Fitness -

Australia Fitness Academy

High School Diploma -

Frankston High School

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Joanne Winters-Kerr