Joanne Marie Hall
Stawell,VIC
Summary
Detail-oriented cashier with strong cash handling and customer transaction processing skills. Committed to ensuring smooth operations and delivering exceptional service. Cashier with strong cash handling skills and a proven track record in customer service. Committed to enhancing customer experiences and ensuring accurate transactions. Hard worker that everyone gets along with.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Cashier
Stawell harness racing club
Stawell, VIC
02.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at Stawell Harness Racing Club.
- Collected payments and provided accurate change.
- Handled cash and electronic payments securely and accurately.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted patrons with inquiries and provided excellent customer service.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured cleanliness and organization of the cashier area at all times.
- Trained new staff on cash handling procedures and customer interaction skills.
- Collaborated with team members to ensure smooth operation during events.
- Restocked shelves with merchandise to ensure product availability. with merchandise when needed.
Sales Assistant
Rayners mini market
Stawell, VIC
01.2018 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays and inventory levels.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to enhance customer service quality.
- Handled stock replenishment and ensured freshness of perishable items.
- Managed store cleanliness and adhered to safety standards consistently.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
Receptionist
Lake Fyans Holiday Park
Hallsgap, VIC
01.2017 - 12.2017
- Greeted guests upon arrival and assisted with check-in procedures.
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled reservations and maintained accurate booking records for accommodations.
- Handled guest complaints and resolved issues to ensure satisfaction.
- Provided information about local attractions and park amenities to guests.
- Assisted in processing payments and managing cash register transactions effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Childcare Worker
Auzzie Kindies
Stawell, VIC
01.2005 - 01.2014
- Supervised children in a safe and nurturing environment.
- Planned and implemented age-appropriate educational activities.
- Communicated effectively with parents regarding child development and behavior.
- Maintained cleanliness and organization of play areas and learning materials.
- Assisted in meal preparation following dietary guidelines for children.
- Documented children's progress and milestones for parent reviews.
- Supervised and monitored the safety of children in my care.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Demonstrated patience and understanding when working with young children.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
- Maintained a safe environment for children by following health standards.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Documented observations of each child's behavior throughout the day.
- Assisted with feeding infants and toddlers during meal times.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
Factory Worker
Ame Systems
Ararat, VIC
01.2007 - 09.2010
- Operated machinery for production processes at Ame Systems.
- Maintained cleanliness and organization in work areas to ensure safety.
- Assisted in quality control by inspecting products for defects.
- Use of power tools
- Relate coloured cables to connectors and housings
- Testing harness made to its working
Education
High School Diploma -
Emerald Secondary College
Vic12-2002
Skills
- Cash handling
- Transaction processing
- POS system operations
- Cash drawer balancing
- Payment collection
- Cash transactions
- Customer service
- Order taking
- Merchandise restocking
- Time management
- Multitasking
- Attention to detail
- Staff training
- Team collaboration
- Problem solving
- Effective communication
- Customer service
Certification
- Cert 3 in Childrens services
- cert 2 in Nail Technology
- Mod 3/4 gamimg
- Tab Training
- First Aid & Cpr
- RSA
- Car license
Timeline
Cashier
Stawell harness racing club
02.2023 - Current
Sales Assistant
Rayners mini market
01.2018 - Current
Receptionist
Lake Fyans Holiday Park
01.2017 - 12.2017
Factory Worker
Ame Systems
01.2007 - 09.2010
Childcare Worker
Auzzie Kindies
01.2005 - 01.2014
High School Diploma -
Emerald Secondary College