Joannie Metcher
EAST BUNBURY,Western Australia
Summary
Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
17
17
years of professional experience
Work History
Housekeeping Cleaner
Bill Evans
01.2024 - 01.2025
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Assisted in reducing laundry costs by properly sorting linens and towels for washing.
Hotel Housekeeper
LordForrest Hotel
02.2024 - 12.2024
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
- Participated in ongoing professional development opportunities within the hospitality industry, resulting in enhanced knowledge of best practices for housekeeping services.
- Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Sales Assistant
Island City Mall
11.2016 - 05.2017
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Babysitter
Mr&Mrs. Acero
01.2016 - 08.2016
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Transported children to and from activities using personal or family vehicle.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Housekeeper
Mr&Mrs. Baria
05.2009 - 02.2014
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Restaurant Worker
Mr.Fredo Family
06.2008 - 02.2009
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assembled salad bases ahead of peak times and placed in refrigeration unit.
- Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
High School Diploma -
Guinsularan National High School
Guinsularan,Duero,Bohol Philippines04.2008
Skills
- Safety and Cleanliness Standards
- Friendly and Helpful
- Bathroom cleaning
- Proper chemical usage
- Housekeeping
- Cleaning bathrooms
PERSONAL DETAILS
DATE OF BIRTH
24 June 1988
NATIONALITY
Filipino
VISA STATUS
Partner visa (subclass 802)
MARITAL STATUS
Married
Languages
Filipino
Elementary
ABOUT ME
As a passionate professional,i excel in cultivating team development and promoting a collaborative environment that propels collective success.
My enthusiasm for contributing to a dynamic team is matched by my dedication to providing customized support and a steadfast commitment to
achieving our common goals.With a focus on nurturing growth and driving results,I am poised to make a significant impact within your organization.
references
BILL EVANS
Australind AirBnB
Ph:0403328438
Email: itchyme2001@yahoo.com
MA.SALVIE MULCAHY
Housekeeper & Babysitter
Ph:0405321228
Email:msmulcahy29@gmail.com
LORDFORREST HOTEL
Housekeeper Cleaner
Ph:0897265777
Email:reservations@lordforresthotel.com.au
Timeline
Hotel Housekeeper
LordForrest Hotel
02.2024 - 12.2024
Housekeeping Cleaner
Bill Evans
01.2024 - 01.2025
Sales Assistant
Island City Mall
11.2016 - 05.2017
Babysitter
Mr&Mrs. Acero
01.2016 - 08.2016
Housekeeper
Mr&Mrs. Baria
05.2009 - 02.2014
Restaurant Worker
Mr.Fredo Family
06.2008 - 02.2009
High School Diploma -
Guinsularan National High School
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