Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joao Alves

Belgrave,VIC

Overview

24
24
years of professional experience

Work History

Senior Sales Consultant

Vasli Prestige
09.2022 - 04.2024
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Boosted sales through effective management of [Number] customer accounts and promotion of latest product.
  • Expanded market share with targeted prospecting and lead generation efforts.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Developed comprehensive understanding of competitor offerings to better position products in the market.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
  • Negotiated contracts with clients, securing favorable terms to drive profitability.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.

Senior Sales Consultant

ULR Land Rover
10.2017 - 09.2022
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Mentored junior sales consultants, providing guidance and support for career growth.
  • Boosted sales through effective management of [Number] customer accounts and promotion of latest product.
  • Expanded market share with targeted prospecting and lead generation efforts.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
  • Negotiated contracts with clients, securing favorable terms to drive profitability.
  • Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
  • Conducted product demonstrations, showcasing company offerings to potential clients.
  • Performed [Number] marketing calls per day to establish weekly appointments.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
  • Utilized [Software] system to track activities and set appointments.
  • Developed targeted business plans to surpass sales goals by [Number]% and earn [Number]% of venture capital funding goal.

Senior Sales Consultant

Brighton Land Rover
04.2014 - 10.2017
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Mentored junior sales consultants, providing guidance and support for career growth.
  • Boosted sales through effective management of [Number] customer accounts and promotion of latest product.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
  • Negotiated contracts with clients, securing favorable terms to drive profitability.
  • Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
  • Performed [Number] marketing calls per day to establish weekly appointments.
  • Identified and resolved issues regarding sales and business strategy.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
  • Utilized [Software] system to track activities and set appointments.
  • Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
  • Developed targeted business plans to surpass sales goals by [Number]% and earn [Number]% of venture capital funding goal.

Senior Sales Consultant

Melbourne City Land Rover
02.2005 - 04.2014
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Mentored junior sales consultants, providing guidance and support for career growth.
  • Boosted sales through effective management of [Number] customer accounts and promotion of latest product.
  • Expanded market share with targeted prospecting and lead generation efforts.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Developed comprehensive understanding of competitor offerings to better position products in the market.
  • Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Identified prospects through cold calling, social media and trade publications.
  • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
  • Negotiated contracts with clients, securing favorable terms to drive profitability.
  • Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
  • Improved team collaboration, streamlining communication to enhance overall efficiency.
  • Conducted product demonstrations, showcasing company offerings to potential clients.
  • Performed [Number] marketing calls per day to establish weekly appointments.
  • Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
  • Identified and resolved issues regarding sales and business strategy.
  • Championed a culture of continuous improvement by regularly seeking feedback from colleagues and customers alike.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
  • Developed targeted business plans to surpass sales goals by [Number]% and earn [Number]% of venture capital funding goal.
  • Analyzed market trends, identifying areas of opportunity for competitive advantage.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Greeted customers and provided product advice to increase sales.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Manager

Brighton Lexus
04.2000 - 11.2005
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Education

High School Diploma -

Emden Germany
Realschule

Skills

  • Sales consultation
  • Outbound sales calling
  • Interpersonal and written communication
  • Product and service knowledge
  • Negotiation expertise
  • CRM Software
  • Sales process management
  • Market Research
  • Sales Strategies
  • Customer Service
  • Team Leadership
  • Client Relationship Building
  • Meeting Sales Goals

Languages

Portuguese
Native or Bilingual
German
Full Professional

Timeline

Senior Sales Consultant

Vasli Prestige
09.2022 - 04.2024

Senior Sales Consultant

ULR Land Rover
10.2017 - 09.2022

Senior Sales Consultant

Brighton Land Rover
04.2014 - 10.2017

Senior Sales Consultant

Melbourne City Land Rover
02.2005 - 04.2014

Sales Manager

Brighton Lexus
04.2000 - 11.2005

High School Diploma -

Emden Germany

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Joao Alves