Joaquin IBARRA

• Performed heavy lifting (up to 50 kg) and repetitive physical tasks in hot and humid conditions
• Maintained high productivity in a fast-paced environment while following safety protocols
• Worked efficiently in teams to meet daily targets and packing quotas
• Responsible for cleaning work areas and equipment at the end of each shift
• Demonstrated reliability, punctuality, and resilience through physically demanding shifts
• Quickly adapted to early morning starts, long hours, and changing field conditions

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Managed mise en place and assisted in food preparation.

• Supported sustainability initiatives by utilizing eco-friendly cleaning products and properly sorting recyclable materials from waste.
• Reduced health and safety risks by promptly addressing spills, debris, and other hazards in high-traffic areas.
• Supported hotel staff efficiency with timely cleaning of meeting rooms, lobbies, and restrooms.
• Assisted maintenance team members with minor repairs or replacements tasks when required.

• Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
• Trained staff members on use of POS system.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.