Joby John
Adelaide,SA
Summary
Diligent [Desired Position] with solid background in hospitality services. Successfully supported diverse guest needs and enhanced overall guest satisfaction. Demonstrated excellence in communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Hospitality Assistant
Kalyra Aged Care
11.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Supported kitchen staff in meal preparation and service for residents.
- Coordinated social activities, enhancing resident engagement and participation.
- Maintained cleanliness and organization of common areas and dining spaces.
- Communicated effectively with team members to address resident needs promptly.
- Monitored inventory of supplies, facilitating timely replenishment for operations.
- Identified and resolved customer complaints concerning food or lodging.
- Maintained exacting standards of quality and performance.
Food Court Attendant
Costco
09.2025 - 11.2025
- Provided excellent customer service in high-volume food court environment.
- Maintained cleanliness and organization of dining areas and food preparation stations.
- Operated kitchen equipment, ensuring adherence to safety standards and operational guidelines.
- Assisted with food preparation, following established recipes and portion control standards.
- Collaborated with team members to streamline workflows during peak hours.
- Resolved customer inquiries and complaints promptly to enhance overall satisfaction.
- Increased overall efficiency within the food court by cross-training in multiple stations as needed.
- Provided assistance with opening and closing duties, ensuring a smooth transition between shifts.
- Assisted in inventory management, ensuring adequate stock levels and minimal waste.
- Streamlined food preparation processes for increased efficiency and reduced wait times.
Personal Service Assistant
Kunnapilly
08.2019 - 2021
- Did all the cleaning duties.
- Maintained a high level of hygiene and cleanliness.
- Assisted clients with daily personal care tasks, ensuring comfort and dignity.
- Coordinated with clients daily needs.
- Maintained detailed records of client and preferences for personalized support.
- Took the client to the hospital for doctors visits and medications.
- Coordinated appointments with healthcare providers when necessary.
- Providing compassionate guidance during stressful moments for both the client and their families.
Education
Bachelor of Science - HOTELA AND HOTEL ADMINISTRATION
IHMCT
INDIA05-2007
Timeline
Hospitality Assistant
Kalyra Aged Care
11.2025 - Current
Food Court Attendant
Costco
09.2025 - 11.2025
Personal Service Assistant
Kunnapilly
08.2019 - 2021
Bachelor of Science - HOTELA AND HOTEL ADMINISTRATION
IHMCT