Jocelin Lazzara

Kailis' Fishmarket Cafe

12.2018 - Current

Efficiently run both the small bar and café, often simultaneously.
Act as a senior staff member and oversee kitchen closes, instructing and guiding younger staff.
Taking orders from customers and offering personalised recommendations for food and alcoholic beverages based on their preferences.
Processed orders on POS system and handled both cash and EFTPOS transactions.
Multitasking effectively during high-pressure situations and peak service periods without compromising quality or service levels.
Ensuring food items, condiments, drinks and equipment are consistently stocked, as well as checking temperatures and expiry dates to keep food safe for consumption.
Collaborating with other team members to efficiently complete large orders and clean the restaurant to a high standard after closing.
Supported kitchen staff with food preparation tasks as needed, streamlining overall workflow.
Prepare food according to established recipes and guidelines, ensuring consistent quality.
Maintain a clean and organised work environment to facilitate smooth operations.
Trained newly hired employees on routine tasks and customer service.
Operate commercial coffee machine and blenders to prepare speciality drinks including a variety of hot and cold coffees and teas, and milkshakes, with positive customer feedback.
Adhere to state laws regarding alcoholic beverage service and customer regulations.
Processing, communicating and plating up food orders.

Summary