Summary
Overview
Work History
Education
Skills
Certification
References
References
Timeline
Generic

Jocelyn Carter

East Keilor,Australia

Summary

Dynamic professional with a proven track record at Cleanaway, specializing in safety compliance and customer service. Expertise in route optimization and traffic management in high-pressure environments. Strong decision-making skills and commitment to teamwork consistently lead to exceptional results. Safety-conscious lift operator with several years of experience. Adept at acting quickly in stressful situations and staying alert after long hours of work. Trained in customer service and first aid to multitask effectively. Alert lift operator with several years experience. Fantastic customer service skills and knowledge of lift repairs with a commitment to collaborating with mountain staff to optimize guest experiences. Trained in snow safety and successful at fast gear checks. Personable Lift Operator with distinguished knowledge of lifts. Knowledgeable about customer service and lift repairs to handle emergency situations quickly. Proficient in first-aid and emergency procedures. Qualified to run multiple kinds of lifts and assist with loading and unloading. Great attention to detail and multitasking abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Side lift operator

Cleanaway
Brooklyn, VIC
07.2024 - Current
  • Followed designated routes to collect garbage, while adhering to traffic laws.
  • Communicated effectively with customers regarding service issues or complaints.
  • Maintained accurate records of stops made and materials collected.
  • Adhered strictly to safety protocols while operating the garbage truck.
  • Assisted with loading or unloading the truck when necessary.
  • Cleaned cab area of truck periodically throughout shift.
  • Participated in regular training sessions for new procedures or techniques.
  • Operated compactor mechanism to compact refuse into holding area within truck body.
  • Collected household garbage and recyclables from residential areas in a timely manner.
  • Ensured truck was loaded correctly to ensure safety when driving.
  • Performed basic troubleshooting on malfunctioning equipment.

Traffic Controller

Altus Traffic
Laverton
10.2019 - Current
  • Maintained high-risk and challenging situations through verbal communication, resolving conflicts and managing the behavior of other traffic controllers and clients.
  • Effectively answered questions from fellow traffic controllers and clients to provide them with a better understanding of road safety and traffic protocol.
  • Made well thought-out decisions in stressful and high-risk situations.
  • Built and maintained positive relationships with fellow colleagues and clients.
  • Trained new employees in traffic and road protocol to ensure high standards were met.
  • Performed successfully as a team member with extra responsibilities given in my role.
  • Brought forth an in-depth understanding of the processes and technologies at Altus Traffic.
  • Demonstrated the ability to learn and adapt to new task swiftly.
  • Ability to accept working shifts at a last-minute notice.

Education

High School Diploma -

Footscray Girls
Victoria
02-1997

Skills

  • Fast learner
  • Ability to work in a team
  • Resourceful
  • Responsible
  • Honest
  • Excellent communicator
  • Attention to detail
  • Reliable
  • Vehicle inspection
  • Safety compliance
  • Route optimization
  • Compactor operation
  • Traffic management
  • Customer service
  • Team collaboration
  • Decision making

Certification

  • White Card June 2019
  • Civil Edge Traffic Management June 2022
  • R11WH5205D
  • R11WH6302D
  • Full Driver’s Licence

References

References provided upon request.

References

References available upon request.

Timeline

Side lift operator

Cleanaway
07.2024 - Current

Traffic Controller

Altus Traffic
10.2019 - Current

High School Diploma -

Footscray Girls

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Jocelyn Carter