Jocelyn Jones
Longreach, QLD, 4730,QLD
Summary
Dynamic Dental Assistant with extensive experience at Queensland Health, excelling in infection control and patient education. Proven ability to enhance team efficiency and patient satisfaction through effective communication and meticulous sterilization techniques. Skilled in managing dental supplies and optimizing appointment scheduling, contributing to a streamlined and patient-focused practice.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Dental Assistant
Queensland Health
02.2010 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
Dental Assistant
Queensland Health
01.1994 - 02.2010
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Took dental images following strict patient protection rules, applying lead aprons.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Education
No Degree -
Longreach State High School
Longreach, QLDSkills
- Dental impressions
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- Professionalism and etiquette
- X-ray processing
- Team collaboration
- Patient scheduling
- Infection control proficiency
- Cross-training capabilities
- Patient relations
- Treatment room breakdown
- Oral hygiene education
Certification
- Certified Dental assistant, Queensland Health - 30Years as of 2024
- Certificate III in HLT 31112 in Sterilisation services - 14/05/2015
Timeline
Dental Assistant
Queensland Health
02.2010 - Current
Dental Assistant
Queensland Health
01.1994 - 02.2010
No Degree -
Longreach State High School
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