I aim to develop my experiences so that I can use and expand upon the20-plus years of knowledge gained in education. I want to use my strong problem-solving skills and the ability to adapt to challenging work conditions. I aim to increase my skills as a dedicated and enthusiastic team member who adheres to and promotes workplace safety to achieve company goals. Passionate about making a difference in education, community service, and quality improvement.
Developed strong negotiation and compliance skills in professional environment requiring meticulous attention to detail. Proven ability to manage complex contractual agreements and foster positive business relationships. Seeking to transition into new field, leveraging transferable skills in contract management and legal principles.
Overview
27
27
years of professional experience
Work History
Continuous Quality Improvement and Funding Contracts Officer
Derby Aboriginal Health Service
08.2024 - Current
Leading quality improvement initiatives to enhance service delivery
Monitoring funding contracts, ensuring regulatory and financial compliance
Collaborating with stakeholders to optimise program effectiveness and resource allocation
Conducting audits and assessments to drive continuous improvement
Coordinated the annual report production, including editing contributions from senior managers and other stakeholders, designing the layout, adding images, and liaising with a publishing company to ensure a professionally published report for the AGM
Contributed to business growth by identifying new contracting opportunities within target markets.
Developed comprehensive contract templates to standardize documentation and ensure consistency across all agreements.
Enhanced team productivity by providing training on best practices in contracts administration and negotiation techniques.
Mentored junior team members, fostering a collaborative work environment and continuous improvement culture within the contracts department.
Reduced contract risks for the organization by conducting thorough risk assessments and implementing mitigation strategies.
Optimized procurement process by analyzing supplier proposals and selecting those that provided the best value for the organization.
Drafted clear, concise statements of work defining project scope, deliverables, milestones, and acceptance criteria for various types of contracts.
Streamlined contract management processes, improving efficiency in tracking and reporting key performance metrics.
Reviewed contractual documents from vendors for accuracy, completeness, compliance with corporate guidelines before approval or execution as needed.
Conducted regular audits of existing contracts, identifying areas for improvement and cost savings opportunities.
Facilitated cross-functional project teams to ensure timely completion of contractual obligations while maintaining quality standards.
Negotiated favorable contract terms by effectively communicating client needs and requirements.
Strengthened vendor relationships through effective communication, fostering mutual trust and collaboration in contractual matters.
Managed a portfolio of contracts, ensuring compliance with applicable laws, regulations, and company policies.
Maintained comprehensive contract records in centralized database system, facilitating easy access to critical information for decision-makers across the organization.
Drafted, reviewed and revised contracts for accuracy and completeness.
Stored and filed contract documents in orderly, organized systems.
Monitored incoming contracts and service agreements for correct pricing and information.
Tracked contract milestones and updated stakeholders to facilitate project progress.
Facilitated communication between involved parties to enable timely contract sign-off.
Prepared and issued reports on contract performance and compliance.
Streamlined operations by developing and implementing improved contract management processes.
Negotiated and reviewed contracts to protect customer interests.
Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
Collected, arranged, and input information into database system.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Gathered, organized and input information into digital database.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Maintained database systems to track and analyze operational data.
Evaluated staff performance and provided coaching to address inefficiencies.
Developed effective improvement plans in alignment with goals and specifications.
Educated staff on organizational mission and goals to help employees achieve success.
Helped meet changing demands by recommending improvements to business systems or procedures.
NDIS Case Coordinator
Derby Aboriginal Health Service
05.2024 - 08.2024
Provided case management support, including documentation and compliance oversight with NDIS regulations and reporting requirements
Advocated for clients’ rights and ensured access to quality services
Managed and liaised with clients and families and coordinated access to services, ensuring clients received individualised NDIS support plans and needed support
Built relationships with service providers, families, and stakeholders
Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
Managed over 12 client assigned cases and projects in throughout the year.
Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
Coordinated multiple facets of process without sacrificing performance.
Documented each patients' activity in program-specific databases.
Discussed cases with clients, providers and staff.
Served as a knowledgeable resource for clients regarding available benefits, entitlements, and programs that could assist them in achieving their goals.
Collaborated with departments such as NDIS and NDSP on daily basis to resolve issues.
Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
Assisted individuals and families in setting up treatment options and services in education industry.
Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.
Enhanced client outcomes by developing personalized care plans tailored to individual needs.
Implemented client feedback system to gather insights, driving continuous improvement in service delivery.
Streamlined case documentation process, ensuring efficient and accurate record-keeping.
Increased client engagement in care planning, empowering them to take active role in their recovery journey.
Improved client satisfaction with meticulous follow-up and adjustments to care plans.
Developed and maintained comprehensive database of community resources, streamlining referral process.
Monitored and evaluated client progress, adjusting strategies to meet evolving needs.
Conducted thorough assessments of client needs to match them with appropriate services.
Negotiated with service providers to secure resources for clients, reducing barriers to access.
Collaborated with interdisciplinary teams to develop holistic support plans, enhancing client care coordination.
Advocated for clients in various settings, ensuring their voices were heard and needs addressed.
Fostered strong relationships with community organizations, enhancing resource availability for clients.
Provided leadership, guidance and support to staff members.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Classroom Teacher and Specialist Lead Teacher
Catholic Education Office - Holy Rosary Primary School, Derby, Western Australia
04.2005 - 05.2024
Demonstrate expertise in content knowledge and pedagogical practices to support the diverse needs of all students
Ensure a child-safe environment in compliance with child-safe standards
Model exemplary classroom practices and provide mentorship and coaching to other teachers
Offer expert guidance on content, processes, and professional learning strategies
Supervise and mentor preservice teachers
Support staff in analysing and utilising student data to inform teaching practices
Lead and manage a team of teachers in program planning, implementation, and evaluation
Oversee budget allocations for specific year levels or learning areas
Drive and model whole-school improvement initiatives
Provide evidence-based feedback to enhance teaching effectiveness
Assist teachers in planning and delivering Religious Education programs
Act as Teacher in Charge in the absence of the principal
Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
Assessed student progress using various assessment tools, adjusting instruction as needed to address identified areas of need.
Planned lessons, activities and trips to cover all required course material.
Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Administered quizzes and tests to assess student understanding of material.
Served as a team leader for grade-level initiatives, coordinating efforts among faculty members to achieve shared goals related to curriculum and instruction improvement.
Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
Championed inclusionary practices within the classroom setting by accommodating diverse needs of students with special education plans or language barriers, enabling them to succeed alongside peers in mainstream classrooms.
Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
Participated in professional development workshops to stay current with educational best practices.
Created and developed lesson plans to meet students' academic needs.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Shifted between formal and informal methods of teaching to keep students engaged.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Helped students explore concepts with engaging, learning-focused activities.
Developed and implemented classroom routines to address varying student needs.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Created lessons and online testing materials to facilitate remote learning.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Boosted cultural awareness by incorporating children's literature from world cultures.
Followed all company policies and procedures to deliver quality work.
Classroom Teacher and Deputy Principal Religion
Catholic Education Office - Ngalangangpum School, Warmun, Western Australia
03.2003 - 04.2005
Design and implement diverse teaching programs
Ensure a child-safe learning environment
Deliver curriculum content and monitor student progress
Apply strategies to enhance student learning outcomes
Maintain accurate attendance records and track student progress
Manage student behaviour per the school’s strategic plan
Oversee budgets and resource allocation for Religious Education
Supervise the delivery of Religious Education programs
Foster staff understanding of the Catholic ethos
Support staff performance management and professional development
Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
Assessed student progress using various assessment tools, adjusting instruction as needed to address identified areas of need.
Planned lessons, activities and trips to cover all required course material.
Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Administered quizzes and tests to assess student understanding of material.
Served as a team leader for grade-level initiatives, coordinating efforts among faculty members to achieve shared goals related to curriculum and instruction improvement.
Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
Championed inclusionary practices within the classroom setting by accommodating diverse needs of students with special education plans or language barriers, enabling them to succeed alongside peers in mainstream classrooms.
Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
Participated in professional development workshops to stay current with educational best practices.
Created and developed lesson plans to meet students' academic needs.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Shifted between formal and informal methods of teaching to keep students engaged.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Helped students explore concepts with engaging, learning-focused activities.
Developed and implemented classroom routines to address varying student needs.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Fostered student curiosity and interest through creative hands-on activities.
Boosted cultural awareness by incorporating children's literature from world cultures.
Classroom Teacher
Department of Education WA - Wangkatjungka Remote Community School, Western Australia
01.2000 - 03.2003
Design and implement teaching programs for Kindergarten and Pre-Primary students
Serve as the Home Economics teacher for the entire school, providing engaging and practical learning experiences
Ensure a child-safe environment and implement strategies to achieve positive student learning outcomes
Deliver curriculum content across various subjects and closely monitor student progress
Maintain accurate attendance records and track student progress to inform teaching strategies
Manage classroom discipline per the school’s strategic plan and guidelines
Oversee the implementation of a uniform policy, coordinating the introduction of a new school uniform design for Kindergarten to Year1
Led the development and delivery of a high school grooming and hairdressing program for girls in collaboration with an external mentor
Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
Assessed student progress using various assessment tools, adjusting instruction as needed to address identified areas of need.
Planned lessons, activities and trips to cover all required course material.
Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Administered quizzes and tests to assess student understanding of material.
Served as a team leader for grade-level initiatives, coordinating efforts among faculty members to achieve shared goals related to curriculum and instruction improvement.
Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
Championed inclusionary practices within the classroom setting by accommodating diverse needs of students with special education plans or language barriers, enabling them to succeed alongside peers in mainstream classrooms.
Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
Participated in professional development workshops to stay current with educational best practices.
Created and developed lesson plans to meet students' academic needs.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Shifted between formal and informal methods of teaching to keep students engaged.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Helped students explore concepts with engaging, learning-focused activities.
Developed and implemented classroom routines to address varying student needs.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Fostered student curiosity and interest through creative hands-on activities.
Boosted cultural awareness by incorporating children's literature from world cultures.
Project Officer
Aboriginal and Torres Strait Islander Commission (ATSIC) - Derby, Western Australia
01.1998 - 01.2000
Ensure funded projects and programs deliver high-quality, ethical, culturally appropriate client services across Aboriginal communities
Develop and oversee project implementation plans, including data management, reporting, and compliance with funding requirements
Identify challenges in project delivery and contribute to culturally responsive solutions
Establish strong relationships with Aboriginal community leaders, Elders, project reference groups, and key stakeholders
Promote collaborative practices, capacity-building initiatives, and continuous performance monitoring to support community-led outcomes
Liaise with stakeholders, government agencies, service providers, and funding bodies to ensure alignment with community needs and policy objectives
Advocate for Aboriginal self-determination and ensure projects align with cultural protocols and community aspirations
Guide grant applications, funding agreements, and financial accountability for community projects
Support community engagement strategies to enhance participation and ensure transparency in decision-making
Utilise strong communication, negotiation, and problem-solving skills to foster positive relationships and resolve project challenges effectively
Kept senior management well-informed by preparing and presenting project status reports.
Developed and deepened relationships with key stakeholders.
Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
Developed and monitored project schedules, budgets and objectives for successful completion.
Partnered with project team members to identify and quickly address problems.
Gathered and organized supporting materials for meetings and project updates.
Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
Monitored progress against established metrics continually adjusting strategies as needed to achieve desired results successfully.
Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
Monitored deadlines and milestones to keep team on track with project schedule.
Coordinated work efforts across multiple departments fostering a cohesive environment conducive to achieving project success efficiently.
Collaborated closely with clients to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives.
Spearheaded cost-saving initiatives by identifying inefficiencies in processes and recommending optimal solutions for improvement.
Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
Allocated project resources to drive productivity and maximize efficiency.
Developed comprehensive project plans outlining scope, timeline, budget constraints, and risk mitigation strategies.
Negotiated contracts with vendors to secure favorable terms and optimize resource allocation for projects.
Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
Coordinated numerous small- and large-scale projects to meet client requirements.
Fostered a culture of continuous learning by conducting training sessions and workshops aimed at enhancing team skills and knowledge.
Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
Drove process improvements by analyzing current workflows identifying areas for optimization implementing best practices consistently.
Developed and implemented project plans and budgets to ensure successful execution.
Reported regularly to managers on project budget, progress, and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Facilitated workshops to collect project requirements and user feedback.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Maintained open communication by presenting regular updates on project status to customers.
Education
Bachelor of Education -
Notre Dame University
Broome, WA
01.2007
Reading Recovery Teacher Qualification -
Catholic Education Office
Broome, WA
01.2006
Bachelor of Arts in Education -
Edith Cowan University
Perth, WA
01.1996
Skills
Leadership & Team Management: Proven ability to lead teams, foster collaboration, and build a positive working environment
Curriculum Development & Implementation: Expertise in developing and delivering curriculum programs that meet the diverse needs of students
Teacher Mentoring & Professional Development: Skilled in mentoring teachers and providing professional development to enhance teaching effectiveness
NDIS Case Coordination & Client Advocacy: Experience in coordinating NDIS cases, advocating for clients, and ensuring access to relevant services
Funding Contract Management & Compliance: Strong knowledge of managing funding contracts, ensuring compliance with regulatory frameworks
Continuous Quality Improvement & Auditing: Commitment to continuous improvement through auditing and quality assurance processes
Annual Report Writing & Publishing for AGM: Expertise in writing, editing, and publishing annual reports for the Annual General Meeting (AGM)
Child Safety & Student Welfare: Deep understanding of child safety standards and a commitment to ensuring student welfare
Strategic Planning & School Improvement: Proven ability to contribute to and drive strategic planning processes for school improvement
Stakeholder Engagement & Community Liaison: Effective in engaging stakeholders and building relationships within the community
Budget & Resource Management: Skilled in managing budgets and resources effectively to support project and program success
Data-Driven Decision Making: Proficient in using data to inform decision-making and track outcomes
Aboriginal Community Engagement & Project Management: Strong understanding of Aboriginal cultural values, community dynamics, and principles of self-determination
Experience in managing projects, allocating funding, and evaluating programs within Aboriginal communities
Ability to navigate government funding processes while ensuring compliance with relevant regulations
Skilled in stakeholder engagement, negotiation, and conflict resolution within Aboriginal contexts
Strong analytical and reporting capabilities to measure project outcomes and impacts
Collaborative approach to building trust and partnerships with diverse communities and organizations
Commitment to ethical, transparent, and community-driven decision-making
Dispute resolution
Verbal and written communication
Relationships and rapport
Contract performance monitoring
Staff training
Interpersonal and written communication
Workflow management
Telephone etiquette
Confidential records
Professional relationship building
Budget planning
Status reporting
Presentations
Document control
Procurement management
Proficient in Word, Excel, Publisher, Canva, PowerPoint
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Relationship building
Operational efficiency
Team building
Task prioritization
Self motivation
Interpersonal skills
Customer relationship management
Analytical thinking
Conflict resolution
Goal setting
Professionalism
Interpersonal communication
Strategic planning
Time management abilities
Continuous improvement
Adaptability
Written communication
Quality assurance
Project management
Crisis management
Risk management
Languages
Fluent English
Timeline
Continuous Quality Improvement and Funding Contracts Officer
Derby Aboriginal Health Service
08.2024 - Current
NDIS Case Coordinator
Derby Aboriginal Health Service
05.2024 - 08.2024
Classroom Teacher and Specialist Lead Teacher
Catholic Education Office - Holy Rosary Primary School, Derby, Western Australia
04.2005 - 05.2024
Classroom Teacher and Deputy Principal Religion
Catholic Education Office - Ngalangangpum School, Warmun, Western Australia
03.2003 - 04.2005
Classroom Teacher
Department of Education WA - Wangkatjungka Remote Community School, Western Australia
01.2000 - 03.2003
Project Officer
Aboriginal and Torres Strait Islander Commission (ATSIC) - Derby, Western Australia
01.1998 - 01.2000
Bachelor of Education -
Notre Dame University
Reading Recovery Teacher Qualification -
Catholic Education Office
Bachelor of Arts in Education -
Edith Cowan University
Similar Profiles
Samantha CurleySamantha Curley
Tackling Indigenous Smoking Educator at Derby Aboriginal Health ServiceTackling Indigenous Smoking Educator at Derby Aboriginal Health Service