Jocelyn Stupple
Byford
Summary
Dedicated nursing professional with over 20 years of clinical experience, recognised for exceptional leadership and expertise in patient care. Proficient in delivering high-quality clinical practice, I am self-driven and committed to achieving optimal outcomes for patients and stakeholders within the healthcare system.
I bring a wealth of experience in patient management and healthcare improvement initiatives. Proven track record in driving patient care initiatives and enhancing healthcare protocols through effective collaboration and adaptability. Known for strong analytical skills and a results-oriented mindset, I consistently strive to ensure quality patient outcomes.
Overview
23
23
years of professional experience
Work History
Clinical Nurse Consultant
WACHS
03.2023 - Current
- Collaborated with clinical teams to ensure adherence to safety protocols, enhancing patient care environments.
- Led quality improvement initiatives aimed at optimising clinical outcomes and reducing patient risks.
- Analysed clinical research findings to inform evidence-based practices and develop clinical guidelines.
- Promoted adherence to national and international standards in clinical care delivery.
- Conducted investigations of clinical incidents, preparing comprehensive reports for root cause analysis and ministerial inquiries.
- Facilitated clinical incident reviews to develop preventive action plans.
- Implemented change management strategies to integrate innovative practices and technologies in clinical settings.
- Initiated and evaluated best practice activities to ensure high-quality patient care.
- Supported clinical teams in continuous quality improvement initiatives to enhance patient safety and care delivery.
- Engaged with patients and families to gather feedback and improve overall consumer experience.
- Utilised data analytics to monitor patient outcomes and inform clinical decision-making.
- Actively participated in interdisciplinary teams to promote the integration of technology into clinical workflows.
- Contributed to the design and selection of clinical systems to enhance patient care processes.
- Initiated and promoted improvements in nurse-sensitive measures, ensuring effective integration into clinical practice.
Clinical Nurse
WACHS Command Centre
03.2022 - 03.2023
- Maintain advanced skills and competence in the provision of patient assessment, planning, implementation and evaluation of delivery of care, within the emergency care setting
- Assists in the orientation and education of new command centre employees, by providing a supportive and mentoring role
- Liaises with command centre medical practitioners, site nurses and medical staff, external agencies, intra-regional and metropolitan hospitals to facilitate patient flow
- Liaises with internal and external stakeholders to support information gathering, research, issue resolution efficient and effective service delivery and quality improvement
- Maintains excellence in interpersonal skills to guide appropriate patient care and/or service delivery
- Support command centre medical practitioners in the provision of their role with particular reference to the utilisation of communication technology and equipment in the command centre environment
Clinical Nurse
Fiona Stanley Emergency Department
03.2016 - 03.2022
- Coordinate the busiest emergency department in Australia while working under time pressure to meet KPI
- Monitor, review and report upon the standard of nursing practice to ensure that colleagues are working within the scope of nursing practice, following appropriate clinical pathways, policies, procedures and adopting a risk management approach in patient care delivery
- Supports and liaises with patients, carers, colleagues, medical, nursing, allied health, support staff, external agencies and the private sector to provide coordinated multidisciplinary care
- Participates in evidence based clinical research activities and supported clinical trials
- One trial was the early administration of IM glucose in food bolus at triage
- Responsible for a team of Registered Nurses by offering support, education and doing annual performance reviews
- Participation in continuous quality improvement activities in accordance with the requirements of the National Safety and Quality Health Service Standards and other recognized health standards
- The main quality improvement I was involved in was improving the documentation of observations in the administration of blood products
Job Capacity Assessor
Department of Human Services
10.2018 - 10.2019
- Undertake the assessment of a customer's current and future capacity to work
- Identify and tailor services for customers facing barriers to employment and help them to access, navigate or interpret services across a range of payments, programmes and services
- Investigate, analyse and assess complex and sensitive information, to make recommendations, ensuring it complies with policy and relevant service provision guidelines
- Arrange and/or deliver specialist assessments for customers in accordance with the department's guidelines
- Collaborate with other departmental staff to improve quality, consistency and accuracy of professional advice provided
- Support and mentor staff, including coaching and training to build service delivery capability
- Prepare a range of draft written documents, including lodging assessments in accordance with a prescribed format and within required timeframes
- Review and assess escalated customer issues and queries and where appropriate, refer to senior staff
- Establish and maintain relationships with internal and external stakeholders to request information and/or make appropriate referrals
- Provide advice and interpretation on technical information to other staff and areas of the department on more complex eligibility matters
- Develop and implement improvements and best practice in processes and procedures
Clinical Nurse Emergency Department
Country Health SA
01.2010 - 12.2015
- Integrating contemporary information and evidence with personal experience to support the decision making, innovative thinking and objective analysis at this level
- Contributing specific expertise to nursing practice through clinical protocol and standards development
- Applying and sharing expert clinical knowledge to improve consumer care
- Holding a contemporary professional practice portfolio containing evidence of postgraduate qualifications, learning and practice experience that underpin a demonstrable application of knowledge and skills commensurate with the level and type of practice expected of the role
- Maintaining productive working relationships and managing conflict
- Contributing specific expertise to monitoring and evaluative research in order to improve nursing practice and service delivery
- Undertaking the nursing care role with a significant degree of independent clinical decision making in the area of personal expertise
- Contributing to the development and sustainability of nursing skills for the needs of specific population group using systems of resource and standards promulgation
- Actively participate in the recruitment, selection and orientation of new staff
- Implementation of the National standard - Fall prevention
- Education to staff, roll out of the FRAMP form, clinical audits and presenting results at clinical governance meetings, investigation of clinical incidents and feedback given - including open disclosure
Registered Nurse
Country Health SA
01.2008 - 12.2009
- Assess individual patient needs, plan, implement and/or coordinate appropriate service delivery from a range of accepted options including other disciplines or agencies
- Provide direct person centered nursing care and/or individual case management to patients on a shift by shift basis in a defined clinical area with increased autonomy overtime
- Plan and coordinate services with other disciplines or agencies in providing individual health care needs
- Provide health promotion and education, to patients/clients or groups and carers to improve the health outcomes of individual
- Support nursing practice and learning experiences for students undertaking clinical placements, orientation for new staff and preceptorship of graduates
- Contribute to procedures for effectively dealing with people exhibiting challenging behaviors
- Review decisions, assessments and recommendations from less experienced Registered Nurses and Enrolled Nurses and students
Enrolled Nurse
Country Health SA
07.2002 - 01.2008
- Provides competent, compassionate, safe and evidence based nursing care for patients and their families within the Scope of Nursing Practice Decision Making Framework and under the delegation and supervision of a Registered Nurse
- Evaluates nursing care and reports changes in patient condition and/or family situation or nursing care planning to the Registered Nurse
- Identify and recognises common patient problems and when the problem is beyond the scope of practice, accesses appropriate resources
- Identify and communicates rapidly changing situations to the Registered Nurse on shift
- Contributes to nursing team functioning and participates within the team
- Supports and liaises with patients, carers, colleagues, medical, nursing, allied health, support staff, external agencies and the private sector to assist with the provision of coordinated multidisciplinary care
Education
Graduate Certificate - Health Leadership
University of Notre Dame Australia
Fremantle, WA12-2024
Certificate in Sexual Health -
Shine SA
Adelaide, SA05.2012
Bachelor of Nursing -
University of South Australia
Adelaide, SA05.2007
Graduate Certificate in Health - Emergency Nursing
Flinders University
Adelaide, SA05.2007
Skills
- Critical Thinking
- Conflict resolution
- Flexibility
- Effective working relationships
- Excellent computer skills
- Quality improvement
- Research activities
- Development of standards of practice
- Implementation of policies
- Evaluation of procedures
- Professional development
Accomplishments
- Role out of clinical initiative standards to improve patient treatment flow.
- Role out of forensic examination in rural areas to improve services for sexual assault victims.
Affiliations
- APHRA, Registered nurse since 2002
- Australian Nursing Federation, Member
- College of Emergency Nursing (CENA), Member
Professional Development
- Recruitment, selection and appointment, An online course to develop skills in recruitment.
- ISOBAR Instructor course, Training on effective communication in clinical settings.
- TeamSTEPPS, Evidence-based teamwork training system designed to improve quality and safety in health care.
- Rostar Training, Training on managing staff rosters.
Timeline
Clinical Nurse Consultant
WACHS
03.2023 - Current
Clinical Nurse
WACHS Command Centre
03.2022 - 03.2023
Job Capacity Assessor
Department of Human Services
10.2018 - 10.2019
Clinical Nurse
Fiona Stanley Emergency Department
03.2016 - 03.2022
Clinical Nurse Emergency Department
Country Health SA
01.2010 - 12.2015
Registered Nurse
Country Health SA
01.2008 - 12.2009
Enrolled Nurse
Country Health SA
07.2002 - 01.2008
Certificate in Sexual Health -
Shine SA
Bachelor of Nursing -
University of South Australia
Graduate Certificate in Health - Emergency Nursing
Flinders University
Graduate Certificate - Health Leadership
University of Notre Dame Australia
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