Summary
Overview
Work History
Education
Skills
Reference
Education and Training
Timeline
Generic

JOCELYN WINDER

WICKHAM,WA

Summary

Hardworking and reliable with strong ability in WAREHOUSING. Offering SAP KNOWLEDGE and CUSTOMER SERVICE SKILLS. Highly organized, proactive and punctual with team-oriented mentality. Wanting to see where my next journey will take me.

Overview

8
8
years of professional experience

Work History

Material Logistics Officer

Fortescue Metals Groups
Cloudbreak , Western Australia
01.2023 - Current
  • Coordinated and oversaw execution of logistics operations.
  • Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
  • Handled and prioritized high call volumes and customer inquiries.
  • Fostered strong relationships with local and national vendors and suppliers.
  • Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
  • Managed complex emotional customer situations promptly and professionally.
  • Identified and implemented supply chain improvement opportunities.
  • Negotiated with established and developing customers to achieve profitable rates and client satisfaction.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Directed investigations to verify and resolve customer or shipper complaints.

SUPPLY OFFICER

FORTESCUE METAL GROUP
Solomon , W.A
04.2018 - 12.2022
  • Processed paperwork related to supply requests, purchase orders and returns.
  • Maintained adequate inventory, adhering to precise rotation guidelines to minimize stock expiration.
  • Stored and handled chemicals properly according to safety data sheets and OSHA standards to minimize accidents and mishaps.
  • Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
  • Coordinated, tasked, trained and evaluated subordinates in work policies and procedures.
  • Diverted or located supplies for emergency response such as disaster relief.
  • Prepared inventory for shipment by attaching tags and labels.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing outgoing items.
  • Implemented on-the-job training activities to cross-train employees on various tasks.

Team Leader/Supervisor Trainee

BRIDA
ROBOURNE/KARRATHA, W.A
03.2017 - 03.2018
  • Cross trained and coached employees to develop technical and customer service skills.
  • Managed employee schedules, handled workflows and evaluated workloads and resources.
  • Adhered to safety and company regulations and attended training and staff meetings.
  • Reported accidents, injuries and damages to supervisor.
  • Developed staff teams and delegated various tasks to workers.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Identified business issues, creating customized solutions for individual problems.
  • Led staff meetings for team of 16 men & women to communicate directives.

Education

High School Diploma -

CARNARVON SENIOR HIGH SCHOOL
CARNARVON
12.1995

Skills

  • Equipment Inspections
  • Worker Supervision
  • Warehouse Safety Programs
  • Time Management
  • Equipment Inspection
  • Shipment Tracking
  • Relationship Building
  • Customer Service
  • Decision Making
  • Warehouse Safety
  • Warehouse Inspections
  • Forklift Tickets 3T - 16T including Telehandler
  • Verbal and Written Communication
  • Materials Monitoring

Reference

Joelene Clarke 

Aboriginal Development Coordinator

Cloudbreak 

0459950863

KERRIE-ANNE CHURNSIDE

ABORIGINAL SUPPORT

KARRATHA

0488150760

Education and Training

TRAINING COMPLETED

Mental Health Awareness – 05/04/2019

Respect in the Workforce for leaders – 28/06/2020

Empower Course – 04/11/2021

LEAP Leadership and Excellence – 29/09/2022

Calling out Poor Behaviour – 12/11/2022

Modelling Good Behaviour – 12/11/2022

Chain of Responsibility – 23/11/2022

Raising Concerns – 29/11/2022

Cross Culture Awareness – 01/02/2023

Discussions about inappropriate Behaviour – 01/08/2023

Women In Leadership – What Can Women Do – 06/03/2024

Workplace Behaviours – 23/06/2024

Timeline

Material Logistics Officer

Fortescue Metals Groups
01.2023 - Current

SUPPLY OFFICER

FORTESCUE METAL GROUP
04.2018 - 12.2022

Team Leader/Supervisor Trainee

BRIDA
03.2017 - 03.2018

High School Diploma -

CARNARVON SENIOR HIGH SCHOOL

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