Jodi Adams
Marian,QLD
Summary
Driven Senior Assistant Store Manager from Woolworths Supermarket, I excel in team leadership and strategic merchandising, boosting customer satisfaction and brand differentiation. Skilled in employee motivation and problem-solving, I spearheaded initiatives that significantly enhanced shopping experiences and event.
success, demonstrating a profound impact
on operational excellence and market positioning. I have worked with Woolworths for 15 years and have recently transferred to the Walkerston Store. I'm ready to now take my experience and expertise and begin a new career path.
Overview
1
1
Certification
Work History
Senior Assistant Store Manager
Woolworths Supermarket
08.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted regular audits of cash handling procedures to minimize discrepancies within financial reporting.
- Analyzed competitor offerings to differentiate our brand from others within the market space.
- Maintained visual merchandising standards, resulting in an appealing shopping experience for customers.
- Coordinated logistics for special events, including product launches or seasonal sales promotions, contributing to their overall success in meeting targeted goals.
Education
Year 10 - Year 10
Cosgrove High School
Glenorchy, TAS11.1993
Skills
- Store operations
- Team Management
- Employee Motivation
- Merchandise planning
- Delegation techniques
- Promotional strategies
- Customer Service
- Problem-Solving
- Customer Service and Engagement
- Time Management
- Attention to Detail
- Customer experience
- Customer Service Management
- Relationship building and management
- Customer Relations
- Incident Reports
- Team Building and Leadership
- POS systems operations
- Goals and performance
- Flexible Schedule
- Billing
- Store Organization
- Store Opening and Closing
- Inventory counting
- Work Planning and Prioritization
- Business development and planning
- Hiring and Training
- Staff Management
- Strategic Planning
- Stock Rotations
- Inventory Control
- Staff Supervision
- Issue Resolution
- Scheduling Coordination
- Strategic Merchandising
- Sales Strategies
- Employee Scheduling
- Retail Operations
- Operations
- Staff Scheduling
- Sales Growth
- POS Systems
- Mentoring and Coaching
- Motivational Techniques
- Operations Oversight
- Records Management
- Shift Scheduling
- Process Improvements
- Sales expertise
- Records Maintenance
- Sales Techniques
- Marketing and Promotions
- Display Setup
- Stock management
- Performance Evaluations
- Workforce Management
- Order Management
- Upselling and Cross Selling
- Cost Control
- Transaction Processing
- Employee Coaching
- Business Development
Certification
First Aid, mental health and walkie stacker
Timeline
Senior Assistant Store Manager
Woolworths Supermarket
08.2024 - Current
Year 10 - Year 10
Cosgrove High School
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