Jodi Payne

• Assists in preparation of a variety of Greek cakes, desserts and specialty custom cakes.

• Manages daily baking tasks such as mixing, baking and decorating while adhering to quality standards and recipes.

• Designs and arranges custom cake decorations to enhance production presentation.

• collaborates with clients to understand design preferences and create tailored solutions.

• Coordinates with front of house staff to ensure timely delivery of baked goods and optimal customer service.

• Maintains a clean and organised workspace following strict hygiene practices and safety guidelines.

• Food preparation:

Measuring ingredients, mixing dough, assisting bakers, preparing pastries & decorating.

• Inventory and stock:

Monitoring ingredient levels, ordering supplies, rotating stock, checking expiry dates and restocking displays.

• Hygiene and Maintenance:

Cleaning and sanitising work areas equipment and utensils, following food safety standards.

• Customer Service:

Greeting customers, taking orders, explaining products, packaging bakery items & ensuring satisfaction.

• Display and Merchandising:

Arranging baked goods attractively, labelling products, and ensuring displays are visually appealing.

• Salon owner with strong cosmetology experience driven to manage salon costs and boost revenue through innovative management techniques.
• SKILLS;
• Keeping control of salon expenses
• Giving sales presentations to potential clients and exploring the benefits of salon services.
• Meeting and Greeting clients, understanding their requirements.
• Administering all salon treatments.
• Make decisions regarding all salon expenses, budgets, advertising and promotions.

• Having direct communication with clients from their entry to the salon right the way through to their personal care and treatment plans.
• SKILLS;
• Advising on effective permanent hair removal treatments.
• Administering manicures and pedicures.
• Full body waxing and tanning of clients.
• Follow up on future bookings for clients.

• Supporting clients to make decisions about their appearance. Providing a consultation service, educating them on options for their hair, skin and nail care.
• SKILLS;
• Applying facials and makeup
• Answering all enquires
• Eyelash and eyebrow colouring, shaping and eyelash perming.
• Processing cash and credit card payments.

• Managing a high volume restaurant and improving all controllable costs thereby maximising financial performance. Responsible for effectively developing, managing and leading the restaurant team to provide excellent service.
• SKILLS;
• Ensuring the highest standards of food and beverage service.
• Keeping control of food and labour costs.
• Purchasing stock supplies
• Responsible for recruiting, training and developing restaurant staff.

• Responsible for supervising the day to day running and operation of the branch whilst creating a professional, helpful and customer friendly environment.
• SKILLS;
• Ensuring the smooth running of basic banking transactions.
• Looking after the short and long term funding requirements of bank customers
• Managing and monitoring the performance of all bank employees.
• Handling customer enquires face to face, over the phone and via correspondence.

• In my role as a customer service officer I was required too;
• Managed customer transactions.
• Processed sales referrals.
• Promoted bank services and products.
• Handling of bank related enquires
• Daily cash handling including foreign payments.