Jodi Dayman
Canberra,Australia
Summary
Hardworking, energetic family support worker who has Excellent interpersonal, communication and multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Compassionate professional with several years of experience in settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Family support worker
Capability Support Canberra
Canberra
04.2024 - Current
- Monitored client compliance with treatment plans and goals set by case workers.
- Attended court hearings related to child welfare cases.
- Provided counseling and support to families in crisis situations.
- Collaborated with other agencies providing services to the family unit.
- Provided guidance on topics such as conflict resolution, stress management, health education.
- Maintained accurate records of client progress including documentation of services provided.
- Participated in team meetings with social workers, therapists, and probation officers.
- Organized and led group activities for children from various backgrounds.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Attended hearings with victims to provide emotional support.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Established behavioral modification goals and assessed progress toward goals.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Student Ambassador
University Of Canberra
Canberra, ACT
01.2023 - 01.2024
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Facilitated communication between faculty members and parents regarding academic progress of enrolled students.
- Assisted in coordinating events such as commencement ceremonies, athletic competitions.
- Organized meetings with faculty members, staff and administrators to discuss recruitment strategies.
- Created a database of resources available to students on campus.
- Greeted guests at the university entrance and directed them to appropriate areas of the campus.
- Provided information to visitors regarding the admission process, academic programs and student life.
- Participated in community outreach activities by attending college fairs around the area.
- Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
- Conducted campus tours for prospective students and their families.
- Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
- Participated in training sessions to stay updated on university policies, programs, and offerings.
- Generated excitement for prospective students through workshops, presentations and sharing first-hand experiences.
- Supported new students by providing directional information and participating in orientation.
Crisis Line Worker Volunteer
Lifeline
Canberra, ACT
01.2023 - 12.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assessed the severity of the caller's distress and determined appropriate interventions or referrals for further assistance.
- Consulted with family members regarding client's needs and coordinated care between various service providers involved in client's treatment plan.
- Collaborated with other healthcare professionals such as psychiatrists, social workers, psychologists. to provide comprehensive care to clients in need.
- Provided crisis intervention services over the telephone as well as face-to-face meetings when necessary.
- Gathered information about callers' situations including demographics, symptoms, medical history, prior crises.
- Educated callers on stress management strategies and healthy coping skills for managing difficult emotions or stressful situations.
- Maintained accurate records of all conversations with clients using a computer-based system.
- Developed individualized safety plans with callers to reduce risk of harm or self-harm during times of crisis.
- Identified potential mental health issues such as depression or anxiety and referred clients to appropriate treatment providers accordingly.
- Acted as an advocate for clients by connecting them to available resources such as housing programs or food banks.
- Participated in regular team meetings to discuss case progress and share best practices for working with challenging cases.
- Utilized motivational interviewing techniques to assist clients in developing skills for dealing with future crises effectively.
- Counseled individuals on topics related to relationship dynamics, substance abuse prevention and recovery, anger management, grief counseling.
- Provided emotional support to callers by listening attentively, empathizing with their situation, and responding appropriately.
- Answered incoming calls from individuals in crisis and provided support, understanding, and resources.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Maintained accurate records and documented client data in company databases.
Nursing Assistant
Private Practice
Harden, NSW
04.2021 - 12.2022
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Provided emotional support to family members during difficult times.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Ensured that all equipment was functioning properly prior to use.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Reported environmental risks or equipment malfunctions to supervisor.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Administered medications and educated patients and families on correct at-home administration.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Indigenous Student Support
Helensvale State High School
Helensvale, QLD
01.2014 - 12.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
International Student Support
Helensvale State High School
Helensvale, QLD
01.2014 - 12.2018
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Laws / Bachelor of Arts -
University of Tasmania
Diploma of Aged Care And Community Care -
Strategix College
Brisbane, QLDSkills
- YP Rapport-Building
- Calming techniques
- Emotional regulation techniques
- De escalation techniques
- Care planning
- Safety instructions
- Differentiated instruction
- Trauma support
- Client Advocacy
- Incident Management
- Training classes
- Interpersonal Relationships
- Role Modeling
- Behavioral support
Affiliations
- ANZMHA: Australia and New Zealand Mental Health Association
- IAHA: Indigenous Allied Health Association
Websites
Certification
- WWVP CPR/FIRST AID
- National Police Check
- NDIS orientation module
References
- Jayde Frail, A/G Manager Ngunnawal Centre University of Canberra, 0459370643
- Dr Holly Northam, University of Canberra, 0412289295
- Lisa Ryan, Boorowa House, 0423538524
Timeline
Family support worker
Capability Support Canberra
04.2024 - Current
Student Ambassador
University Of Canberra
01.2023 - 01.2024
Crisis Line Worker Volunteer
Lifeline
01.2023 - 12.2023
Nursing Assistant
Private Practice
04.2021 - 12.2022
Indigenous Student Support
Helensvale State High School
01.2014 - 12.2018
International Student Support
Helensvale State High School
01.2014 - 12.2018
Bachelor of Laws / Bachelor of Arts -
University of Tasmania
Diploma of Aged Care And Community Care -
Strategix College
- WWVP CPR/FIRST AID
- National Police Check
- NDIS orientation module
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