Jodi Walker

Accounts Supervisor
Madura Tea Estate – NSW
2010 – 2023

• Managed accounts payable and receivable processes, ensuring accurate and timely payments
• Maintained financial records and reconciliations to support monthly reporting and audits
• Evaluated supplier performance and resolved invoice discrepancies
• Monitored and tracked customer payments, following up on overdue accounts
• Processed wholesale and retail customer orders in NetSuite, ensuring correct pricing and account allocation
• Implemented process improvements to increase efficiency in administrative tasks
• Provided administrative support across departments and assisted with internal audits
• Built and maintained strong relationships with customers, suppliers, and finance contacts
• Used Microsoft Excel and Outlook daily for invoicing, reporting, and internal communications

Logistics Supervisor
Madura Tea Estate – NSW
2010 – 2023

• Oversaw daily logistics operations including order dispatch, inventory control, and transport coordination
• Improved order processing by automating data entry and streamlining workflows
• Maintained accurate shipment records and tracked orders from placement to delivery
• Conducted regular inventory audits and adjusted stock levels based on demand
• Coordinated delivery schedules and liaised with transport providers to ensure on-time performance
• Developed logistical checklists and SOPs to support operational efficiency
• Handled customer logistics inquiries and resolved issues to maintain service standards
• Managed inventory systems using NetSuite and updated stock data to prevent discrepancies
• Processed online and wholesale orders using Shopify and Square POS
• Scheduled staff using Deputy to ensure adequate coverage across logistics tasks

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.

• Oversaw daily production operations, ensuring compliance with safety and quality standards.
• Implemented process improvements to enhance workflow efficiency and reduce downtime.
• Managed inventory levels, optimizing stock management to meet production demands.
• Oversaw shipping logistics to ensure timely delivery of products to customers while minimizing transportation costs.
• Achieved higher product quality standards through quality control measures and employee training programs.