JODIE BOWEN
Point Cook,VIC
Summary
I began working in the disability sector in 1992. Employed as a human service worker with The Department Of Human Services at Janefield Training Center and Kingsbury Complex. I'm so privileged to see how far the disability sector has improved with independent living, choice and control and community integration. There is still so much more room for improvement and I'm an advocate in my daily work to see change and make it happen. Self-motivated and disciplined within team and individual work environments. Excellent people skills with a strong focus on building team morale. Effective conflict resolution skills. Focused on detail and efficiency. Effective planning and time management skills, able to prioritise to achieve set goals. Innovative with a strong commitment to continuous improvement. Flexible and adaptable to suit individual/team values and work environments. Excellent communication skills both written and oral. Team orientated and able to work autonomously. Confident, knowledgeable, resourceful and decisive with a proven ability at seeking assistance or direction where necessary.
Overview
17
17
years of professional experience
Work History
Disability Support Worker
Annecto Disability & Aged Care Services
01.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
Disability Support Worker
Gateways Community Services
02.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting participant.
- Kept accurate records for participant files and handled related paperwork.
- Adhered to company requirements for participant interactions and care standards.
- Kept detailed daily logs with care actions, participant behaviour's and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove participants safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and participant needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for participants.
- Monitored participants, administered medications and tracked behaviour's to keep healthcare supervisor well-informed.
- Designed individualized plans detailing daily activities and needs for participant.
- Conferred with supervisor to discuss participants condition and medical care.
- Applied mobility assistance knowledge to safely ambulate participant in different spaces involving varying elevations and obstacles.
- Entertained, conversed and read aloud to keep participant mentally alert.
- Worked with children and parents to closely monitor and record social, behavioural and academic growth.
Disability Support Worker
Claro – Aged Care & Disability Services
01.2019 - 09.2021
- Disability, aged care in residential home and community support
- Supported residents who have an acquired brain injury
- Documentation and report writing
- Personal care
- Meal preparation
- House keeping
- Laundry
- Companionship and social activities
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting residents.
- Kept accurate records for resident files and handled related paperwork.
- Adhered to company requirements for resident interactions and care standards.
- Kept detailed daily logs with care actions, resident behaviour's and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove residents safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and resident needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving resident.
- Prepared nutritious meals to meet individual dietary needs for residents.
- Monitored residents, administered medications and tracked behaviour's to keep healthcare supervisor well-informed.
- Designed individualized plans detailing daily activities and needs for residents.
- Conferred with supervisor to discuss resident condition and medical care.
- Applied mobility assistance knowledge to safely ambulate residents in different spaces involving varying elevations and obstacles.
- Entertained, conversed and read aloud to keep resident mentally alert.
- Transported residents via wheelchair to and from rehabilitation and daily activities.
Disability Support Worker
Programmed Health Professionals
01.2018 - 01.2019
- Disability and aged care in home community support
- House keeping
- Laundry
- Companionship and social activities
- Documentation and report writing
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting participants.
- Adhered to company requirements for participant interactions and care standards.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove participant safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and participant needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for participants.
- Monitored, administered medications and tracked behaviour's to keep healthcare supervisor well-informed.
- Conferred with supervisor to discuss participant condition and medical care.
- Applied mobility assistance knowledge to safely ambulate participants in different spaces involving varying elevations and obstacles.
Disability Support Worker
Carinya Society
07.2017 - 05.2018
- Provided assistance in daily living activities by dressing, and toileting participants.
- Kept accurate records for participant files and handled related paperwork.
- Adhered to company requirements for participant interactions and care standards.
- Kept detailed daily logs with care actions, participant behaviour's and incidents.
- Drove participant safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free environments.
- Checked medication schedules and participants needs to enforce medication administration standards team-wide.
- Designed individualized plans detailing daily activities and needs for participants.
- Provided high level of physical support by lifting, adjusting and moving participants.
Respite Team Leader
Multiple Sclerosis Australia
08.2011 - 08.2012
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible hours; night, weekend, and holiday shifts.
- Established rapport with clients and client family members at the time of admission and clarify client expectations of their stay as documented in the referral.
- Actively participate and contribute in team leader and staff meetings and in service education sessions.
- Organising and replacing shifts.
Disability Support Worker
St John Of God Services - Churinga
08.2008 - 07.2011
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting participants.
- Kept accurate records for participant files and handled related paperwork.
- Adhered to company requirements for participant interactions and care standards.
- Kept detailed daily logs with care actions, participant behaviour's and incidents.
- Drove participant safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free environments.
- Provide one on one key worker support through the choices program.
- Provided high level of physical support by lifting, adjusting and moving participants.
- Designed individualized plans detailing daily activities and needs for participants.
- Applied mobility assistance knowledge to safely ambulate participant in different spaces involving varying elevations and obstacles.
Disability Support Worker
Araluen Centre
01.2008 - 08.2008
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting participants.
- Kept accurate records for participant files and handled related paperwork.
- Adhered to company requirements for participant interactions and care standards.
- Kept detailed daily logs with care actions, participant behaviour's and incidents.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free environments.
- Checked medication schedules and participant needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving participants.
- Prepared nutritious meals to meet individual dietary needs for participants.
- Designed individualized plans detailing daily activities and needs for clients.
- Applied mobility assistance knowledge to safely ambulate participants in different spaces involving varying elevations and obstacles.
Disability Support Worker
Ivanhoe Diamond Valley Centre
10.2006 - 12.2007
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting participants.
- Kept accurate records forparticipant files and handled related paperwork.
- Adhered to company requirements for participant interactions and care standards.
- Kept detailed daily logs with care actions, participant behaviour's and incidents.
- Drove participants safely to social activities and appointments.
- Checked medication schedules and participant needs to enforce medication administration standards team-wide.
- Maintained safety with tidy, clean and hazard-free environments.
- Designed individualized plans detailing daily activities and needs for cparticipants.
Education
Workplace First Aid & CPR -
National Disability Insurance Scheme
Diploma of Mental Health - Currently Studying A Mental Health Diploma
Partners In Training
Victoria, Shepparton05.2023
Diploma - Beauty Therapy
Beauty & Hair Academy of Australia
2014
Certificate IV: Disability Work - undefined
Northern Melbourne Institute of TAFE
2011
Certificate III: Fitness - undefined
YMCA Institute of Education and Training
2007
Skills
- Progress Monitoring
- Progress Documentation
- Incident Reports
- Appointment Organization
- Medication Schedule
- Independent Living Support
- Emotional Support
- Originality and Creativity
- Medical Advocacy
- Time Management
- Social Research
- Mobility Support
- Individual Support Plans
- Conflict Resolution
- Care Documentation
- Computer Skills
- Medical Appointment Scheduling
- Client Privacy
Accomplishments
- Privacy Awareness
- Workplace Bullying
- Workplace Health and Safety Awareness
- Manual handling
- NDIS Worker orientation module.
- Infection control - COVID-19
- First aid and CPR
Hobbies and Interests
Going for a walk for fitness and health and using treadmill at home.
Baking cookies, cakes and slices.
Making earrings, bracelet's and necklace's.
Growing flowers and flower arranging.
Watching Movies.
Catching up with friends and family.
Timeline
Disability Support Worker
Annecto Disability & Aged Care Services
01.2023 - Current
Disability Support Worker
Gateways Community Services
02.2022 - Current
Disability Support Worker
Claro – Aged Care & Disability Services
01.2019 - 09.2021
Disability Support Worker
Programmed Health Professionals
01.2018 - 01.2019
Disability Support Worker
Carinya Society
07.2017 - 05.2018
Respite Team Leader
Multiple Sclerosis Australia
08.2011 - 08.2012
Disability Support Worker
St John Of God Services - Churinga
08.2008 - 07.2011
Disability Support Worker
Araluen Centre
01.2008 - 08.2008
Disability Support Worker
Ivanhoe Diamond Valley Centre
10.2006 - 12.2007
Workplace First Aid & CPR -
National Disability Insurance Scheme
Diploma of Mental Health - Currently Studying A Mental Health Diploma
Partners In Training
Diploma - Beauty Therapy
Beauty & Hair Academy of Australia
Certificate IV: Disability Work - undefined
Northern Melbourne Institute of TAFE
Certificate III: Fitness - undefined
YMCA Institute of Education and Training
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