Jodie Briers
Thornton
Summary
I have been in the Shipping industry for over 9 years. Extensive experience within in the Port of Newcastle for all cargo operations. I have a high level of rapport with personnel in the industry along with service providers and more importantly our customers. I am hard working, dedicated and committed to my role at hand in which I always go above and beyond.
My past experience in Sales management has allowed me to use these skills in my current position and believe they would be invaluable in the role you have advertised.
Overview
30
30
years of professional experience
Work History
Ships Agency Operator /Manager of Operations
Wilhelmsen Port Services Pty Ltd
07.2018 - Current
- Attending and boarding vessels
- Liaising with Master, owners and charterers and all service providers
- Communication with all necessary authorities such as Border Force, Immigration and Port Authority
- Co-ordination of spares, crew changes and all other owners matters
- Income reports to Management
- Experience with the arrival, departure and operations of Cruise ships
- Experience with Coal, Grain, Tankers and general cargo operations
- Communicating daily vessel schedules with all stake holders
- Liaising with service providers such as Svitzer and Aero-logitics.
- Over looking office procedures and staffing.
Customer Service Representative
Pitcher Partners
07.2017 - 06.2018
- Key responsibilities
- General administrative responsibilities
- Assisted clients with Superannuation enquiries
- Preparation of Client folders
- Customer Service liaison
Accounts Clerk
Gulf Agency Company
01.2013 - 01.2015
- Key responsibilities
- In charge of all administration responsibilities
- Processing Invoices
- Filing, archiving, reception and petty cash responsibility
Ships Agency Operator
Gulf Agency Company
01.2015 - 07.2017
- Key responsibilities
- Attending and boarding vessels
- Liaising with Master, owners, charterers and all service providers
- Communication with all necessary authorities such as Customs, immigration and Port Authority
- Co-ordinating spares, crew changes and all other owners matters
- Performing accurate and timely daily updates of vessel movements to all concerned parties.
Store Manager
Prouds Jewellery
01.1996 - 01.2003
- Key Responsibilities
- Customer Service
- Staff Training and Rostering
- Daily running of the Store and supervising all departments
- Solving Customer complaints
- Banking and budgeting
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Skills
- Schedule coordination
- Multitasking ability
- Reliability
- Computer literacy
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Excellent phone manner
- Fast paced work environment
- Professional communication
Timeline
Ships Agency Operator /Manager of Operations
Wilhelmsen Port Services Pty Ltd
07.2018 - Current
Customer Service Representative
Pitcher Partners
07.2017 - 06.2018
Ships Agency Operator
Gulf Agency Company
01.2015 - 07.2017
Accounts Clerk
Gulf Agency Company
01.2013 - 01.2015
Store Manager
Prouds Jewellery
01.1996 - 01.2003
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