Jodie Carl
Deception Bay,QLD
Summary
Motivated with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering 6 years of related experience and proven success in customer service and stock control. Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality.
Overview
19
19
years of professional experience
Work History
Painter, Plasterer
AAA Painters
Ipswich, QLD
01.2023 - 12.2023
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Cleaned up job sites after completion of projects.
- Used power and hand tools safely and effectively.
- Used ladders and scaffolds to reach high walls and ceilings.
- Cleaned and smoothed surfaces prior to painting.
- Prepared surfaces by washing, scraping, sanding, and patching holes.
- Cleaned and properly stored paint equipment and supplies at end of each workday.
Bar Attendant
Fernvale Hotel
Fernvale , QLD
12.2017 - 12.2018
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Assisted managers in training new staff members on bar operations procedures.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Managed closing duties such as restocking items at end of shift.
Office Manager
Merlin Trailers and Our Mechanic
Seventeen Mile Rocks , QLD
01.2014 - 11.2017
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Bar Attendant
Irish Heart
Goodna , QLD
01.2011 - 12.2013
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Assisted managers in training new staff members on bar operations procedures.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Managed closing duties such as restocking items at end of shift.
- Operated cash registers and handled money transactions accurately.
- Complied with local and state liquor and food handling laws and regulations.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
Shelf Paker, Stock Take
Yamanto Wharehouse
Yamanto, QLD
03.2007 - 11.2009
- Assisted customers in locating merchandise on the sales floor.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Organized backroom storage areas to ensure efficient product retrieval.
- Provided excellent customer service at all times while interacting with shoppers.
- Verified stock counts against digital data.
- Investigated causes of shortages or overages in stock levels.
Customer Assistant
Saint Iv'es Carvery
Goodna , QLD
12.2004 - 02.2007
- Resolved customer complaints in a timely manner.
- Handled inventory management duties such as stocking shelves, setting up displays and conducting regular inventories.
- Provided excellent customer service to ensure repeat business.
- Processed payments via cash, check or credit card.
- Replenished supplies when necessary to maintain adequate stock levels.
- Inspected returned items for damage prior to restocking them on shelves.
- Kept work area clean by sweeping floors, wiping counters and dusting shelves.
Education
Dual Diploma in Business, Admin - Business Administration
Evocca College
05-2014
Skills
- Safety Awareness
- Heavy Lifting
- Product Rotation
- Maintaining Records
- Effective Problem Solving
- Basic Mathematical Abilities
- Documentation Abilities
- Efficient Time Management
- Packing List Generation
- Interpersonal Relations
- Loading and Unloading
- Stock Management
- Loss Prevention
- Order Fulfillment
- Product Merchandising
- Customer Service
- Storage Organization
- Organizational Skills
- Quality Assurance
- Primer Application
- Surface Preparation
- Issue Resolution
- Exceptional Time Management
- Caulking and Crack Filling
Affiliations
- Guitar, Singing
- Gridiron
- Reading
- Gym
Accomplishments
- MVP of Queensland Women's Gridiron 2014
- Rockie of the year Women's Gridiron 2014
- Office Manager Promotion
Timeline
Painter, Plasterer
AAA Painters
01.2023 - 12.2023
Bar Attendant
Fernvale Hotel
12.2017 - 12.2018
Office Manager
Merlin Trailers and Our Mechanic
01.2014 - 11.2017
Bar Attendant
Irish Heart
01.2011 - 12.2013
Shelf Paker, Stock Take
Yamanto Wharehouse
03.2007 - 11.2009
Customer Assistant
Saint Iv'es Carvery
12.2004 - 02.2007
Dual Diploma in Business, Admin - Business Administration
Evocca College
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