Jodie Carruthers
Cooroibah,QLD
Summary
Motivated professional with expertise in customer service and a strong work ethic. Proven ability to thrive in fast-paced environments while delivering exceptional service. Skilled in multitasking and maintaining professionalism under pressure. Committed to contributing to company growth and team success.
Overview
16
16
years of professional experience
Work History
Hairstylist
Self Employed
Central Coast, Nsw
01.2007 - 06.2021
- Scheduled appointments for customers using internal software system.
- Offered suggestions on which products would be most beneficial for the health of the client's hair.
- Developed new styles and techniques.
- Collected payment from customers and scheduled next appointments.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Assisted with training of junior hairdressers and provided guidance in customer service techniques.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
Retail Worker
The Reject Shop
Central Coast, Nsw
04.2005 - 01.2007
- Helped customers by answering questions and locating merchandise.
- Computed purchases and received and processed cash or credit payment.
- Improved customer service feedback scores through outstanding service.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained cleanliness and organization of store shelves and displays.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Ticketed, arranged and displayed merchandise to promote sales.
- Built customer loyalty by engaging with and identifying product needs of customers.
Skills
- Customer service
- Attention to detail
- Communication skills
- Reliability and punctuality
- Flexible hours
- Multitasking capacity
- Friendly and helpful
- Teamwork
References
References available upon request.
Timeline
Hairstylist
Self Employed
01.2007 - 06.2021
Retail Worker
The Reject Shop
04.2005 - 01.2007
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