Professional advocate with extensive background in crisis management and victim support. Proven ability to develop and execute intervention strategies that prioritize client safety and well-being. Valued for collaborative approach and adaptability to changing circumstances. Known for strong communication and problem-solving skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Refuge/Case Worker
Yoorana Women’s Domestic Violence Service Inc
08.2020 - Current
Comply with and contribute to the continual improvement of the organisation’s management systems
Demonstrate social justice principles recognising the need to demonstrate a high level of confidentiality
Followed instructions and procedures to complete assigned tasks.
Facilitate an effective intake process including risk assessments/ safety planning with women fleeing from violence.
Assess and develop a crisis plan that addresses the clients immediate needs.
Provide women and children experiencing domestic/ family violence advocacy, referral and up to date information relevant to their situation.
Engage women to participate in the case management process.
Identify and report risk management issues that may impact upon the safety and health of clients and or staff.
Preparation planning/ evaluation and facilitation of therapeutic group sessions.
Safety planning and risk assessments.
Liaise and work cooperatively with other workers within the service.
Build positive and effective working relationships with key stakeholders such as Police, Child Protection systems, State Wide Domestic Violence referral services, Centrelink, Health Services and other welfare and support services and agencies in the provision and facilitation of adequate and safe responses to women and children experiencing domestic/family violence
Undertake administrative duties associated with direct service delivery and data collection.
Undertake internal and external professional supervision to ensure accountability of work practices and professional development.
Ensure the provision of culturally, gender and age appropriate services to clients in accordance with service values and requirements.
Advanced Care Paramedic II
Queensland Ambulance Service
01.2000 - 01.2020
Provide a high standard of pre-hospital emergency patient care and the provision of ambulance transport services to a diverse and multi-cultural community base.
Provide supervision, education and guidance to Paramedic Students in the provision of patient care and the completion of their diploma studies.
Comply with the provisions of the Ambulance Service Act, 1991, and all QAS policies and procedures and the relevant Industrial Award and Agreements
Undertake and accept responsibilities for the self-maintenance of patient care skills (theoretical and practical) for the provision of a high standard of pre-hospital patient care in accordance with QAS policies and procedures.
Contribute to a safe and healthy working environment.
Occupational Health and Safety Officer
Mulawa Correctional Centre
01.1997 - 01.1999
Provide training to staff with regard to OH&S.
Perform regular monthly and quarterly inspections of the centre.
Ensure the safety of staff, inmates and visitors to the centre at all times.
Provide monthly minutes to OH&S meetings, and forward to the appropriate managers
Measure and evaluate real and potential hazards.
Maintenance of the Workplace Hazard-Risk Register.
Senior Correctional Officer
New South Wales, Corrective Services
01.1995 - 01.1999
Collaborated with multidisciplinary teams to develop individualized treatment plans for inmates, promoting successful reintegration into society.
Facilitate, prepare and deliver programs to inmates.
Management of inmates in the therapeutic unit and inmates well being in safe and dry cells.
Perform hospital escorts and perimeter security, (armed)
Provided crisis intervention during emergencies, utilizing de-escalation techniques to maintain a calm environment.
Maintained safety and security within the correctional facility through diligent monitoring and supervision of inmates.
Education
Diploma of Workplace Health And Safety
Safe And Together Training -
Safe And Together Institute
01.2024
Domestic Family Violence
Advanced Certificate Family And Domestic Violence
01-2024
Dare to Lead -
Brene Brown
01.2023
COSP Facilitator Training
Circle of Security
01-2022
Private Investigations
Diploma of Private Investigations
01-2019
Paramedicine
Diploma of Health Science
TAFE
01-2003
Skills
Problem-solving and adaptability
Victim advocacy/support
Mental health awareness and addition support
Boundaries establishment
Client confidentiality
Multicultural sensitivity
De-escalation and crisis management techniques
Self-care strategies
Safety planning and Risk Assessment
Case Management
Certification
CPR/AED Certification
Advanced Cardiac Life Support Certification (ACLS)
Valid QLD Driver's License
Current National Police Check
Current Blue Card
Commissioner of Declarations (95625)
Timeline
Refuge/Case Worker
Yoorana Women’s Domestic Violence Service Inc
08.2020 - Current
Advanced Care Paramedic II
Queensland Ambulance Service
01.2000 - 01.2020
Occupational Health and Safety Officer
Mulawa Correctional Centre
01.1997 - 01.1999
Senior Correctional Officer
New South Wales, Corrective Services
01.1995 - 01.1999
Dare to Lead -
Brene Brown
CPR/AED Certification
Advanced Cardiac Life Support Certification (ACLS)
Valid QLD Driver's License
Current National Police Check
Current Blue Card
Commissioner of Declarations (95625)
Diploma of Workplace Health And Safety
Safe And Together Training -
Safe And Together Institute
Domestic Family Violence
Advanced Certificate Family And Domestic Violence
COSP Facilitator Training
Circle of Security
Private Investigations
Diploma of Private Investigations
Paramedicine
Diploma of Health Science
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