Summary
Overview
Work History
Education
Skills
References
Volunteer Work
Timeline
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Jodie Fraser

Jodie Fraser

Lalor,VIC

Summary

Multifaceted Creative Professional, with a diverse skillset. Ability to apply knowledge and skills from previous experiences in new and different ways. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, productive and professional

Overview

36
36
years of professional experience

Work History

Uber Driver/Partner

Self Employed/Uber Partner
01.2016 - Current


  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Photography/Graphic Design

Self Employed
01.2006 - Current


  • Optimized graphic designs for diverse platforms, including web, mobile, social media, email campaigns, and print collateral.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.

Advertising Sales Representative

Cootamundra Herald
01.2009 - 04.2011
  • Duties included data entry, customer liaison, graphic design, Proof reading
  • Increased advertising revenue by identifying and targeting potential clients in various industries.
  • Collaborated with internal teams to develop creative advertising strategies that met client objectives and budget requirements.

Admin Support

Chris Edwards School of Dancing
01.2003 - 01.2011
  • Typing timetables, newsletter's, correspondence etc, designing certificates, programmes, posters and business cards, banking, personal assistant, editing music tracks, cleaning studios
  • Teaching a special needs dance class
  • Organising games and craft activities for children during workshop events

Office Assistant

National PC Support
01.2005 - 01.2006
  • Data input, correspondence, banking, general office duties
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Manager

Mad Wax
01.1994 - 01.2000
  • Owned & Operated a mobile car detailing business
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Increased employee productivity by implementing efficient work processes and time management strategies.
  • Streamlined booking processes by implementing an efficient scheduling system, resulting in improved customer satisfaction.

Customer Service Representative

Telstra Australia
01.1994 - 01.1998
  • Preparing orders for telephone connection and enquiries using online computer systems
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call centre processes for improved efficiency and reduced wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Providing team-wide support with business correspondence

Casual and Temp Work

Various
01.1988 - 01.2012
  • Temp/Casual/Work Experience: Receptionist, clerk, secretary, sales assistant, sandwich hand, pet shop assistant, veterinary assistant, jillaroo, demonstrator/sales, florist assistant, cleaner
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced patient care by assisting veterinarians with examinations and surgeries
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Carried out daily farm tasks such as feeding animals, exercising horses and cleaning pens
  • Implemented therapeutic horse riding programs for individuals with special needs
  • Enhanced rider safety by implementing and enforcing strict safety protocols during lessons.

Education

Diploma of Photographic Imaging -

Melbourne Polytechnic
Fairfield, VIC
01.2014

Multimedia Certificate II -

TAFE Cootamundra
01.2006

Information Technology Certificate II -

TAFE Cootamundra
01.2003

Small Business Management -

Illawarra ITEC
01.1998

Clerical Office Refresher -

Illawarra ITEC
01.1993

Advanced Secretarial Studies -

TAFE
01.1987

School Certificate Year 11 -

Tumut High School
01.1985

Skills

  • Information technology
  • Multimedia
  • Graphic design & Desktop publishing
  • Music and video editing
  • Photography
  • Typing
  • Customer service
  • General office skills,
  • Team management
  • Commercial Driving
  • Passenger Assistance
  • Flexible Schedule
  • Business Management
  • Valid Driver's License
  • Safety Protocols
  • City and Non-City Driving
  • Customer Rapport
  • Navigational Systems and GPS
  • Safe Driving Practices
  • Punctual and Reliable
  • Customer Service
  • Retouching and Color Correction
  • Adobe Photoshop
  • Equipment Preparation
  • Strong Compositional Skills
  • Photo Editing
  • Client Relations
  • Budgeting and Finance
  • Social Media Promotion
  • Project Management
  • Superb Attention to Detail

References

  • Scott Liston, Event Manager, 0439444901
  • Chris Edwards, Chris Edwards School of Dancing, 0427 422462


Volunteer Work

In the past I have worked as a volunteer at several pop culture conventions such as Oz Comic Con, Armageddon and AMCE. This work has enabled me to work alongside celebrities and public figures whilst maintaining professionalism. Working as part of a team, training and team management.


I have also Volunteered with animal rescue groups, wildlife and children's charities. I have participated in, and implemented fundraising programs and events. I have worked directly with animals, rehabilitating and fostering.

Timeline

Uber Driver/Partner

Self Employed/Uber Partner
01.2016 - Current

Advertising Sales Representative

Cootamundra Herald
01.2009 - 04.2011

Photography/Graphic Design

Self Employed
01.2006 - Current

Office Assistant

National PC Support
01.2005 - 01.2006

Admin Support

Chris Edwards School of Dancing
01.2003 - 01.2011

Manager

Mad Wax
01.1994 - 01.2000

Customer Service Representative

Telstra Australia
01.1994 - 01.1998

Casual and Temp Work

Various
01.1988 - 01.2012

Diploma of Photographic Imaging -

Melbourne Polytechnic

Multimedia Certificate II -

TAFE Cootamundra

Information Technology Certificate II -

TAFE Cootamundra

Small Business Management -

Illawarra ITEC

Clerical Office Refresher -

Illawarra ITEC

Advanced Secretarial Studies -

TAFE

School Certificate Year 11 -

Tumut High School

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Jodie Fraser