Jodie Gibbons
Melbourne,VIC
Summary
Strategic Business Development Manager known for high productivity and efficient task completion. Possess key skills in market analysis, strategic partnership building, and sales strategy development. Excel in communication, leadership, and problem-solving to drive business growth and foster strong relationships with clients and partners.
Overview
25
25
years of professional experience
Work History
Partnerships Brand Ambassador
Bremworth
Melbourne, VIC
07.2024 - Current
- Develop and build relationships with property developers, builders, flooring contractors, and carpet retailers.
- Research and identify suitable commercial projects to ascertain awarded stake holders and initiate meeting to introduce products.
- Created presentations to attract new business opportunities.
- Drafted proposals for prospects in response to their requests for information.
- Researched target markets to understand the needs of current and potential customers.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Conducted market research and reported on competitors.
Business Development Manager - Specifications
Hettich
Melbourne, VIC
06.2022 - 06.2024
- Maintain and build relationships with architects, interior designers, property developers, builders, and kitchen manufacturers to specify the suite of products.
- Analyzed customer needs, identified product features and benefits, and recommended best solutions.
- Established strong relationships with architects, designers, contractors and other industry influencers.
- Attended industry trade shows to promote company products and services.
- Prepared accurate reports on customer visits, competitor activities, market trends.
- Assisted in developing marketing campaigns to increase brand awareness among target audiences.
- Used networking opportunities to create ongoing business relationships.
- Learned customer needs and desires to suggest specific product options.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Collaborated with event management and coordinated workshops, team building activities and social programs.
Territory Sales Manager
Hanson Construction
Melbourne, VIC
06.2020 - 06.2022
- Established relationships with key decision makers in target accounts to increase market share.
- Identified and developed new business opportunities through cold-calling, networking, and referrals.
- Attended industry conferences and trade shows to promote products and services.
- Collaborated with cross-functional teams including marketing, operations, finance, and product management to ensure alignment on goals and objectives.
- Generated reports outlining progress against established targets as well as recommendations for improvement.
- Monitored competitor activities in order to anticipate any potential threats or opportunities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
Showroom Manager
Caesarstone
Melbourne, VIC
01.2019 - 06.2019
- Maintained customer database and tracked sales trends.
- Planned promotional events to attract new customers and boost revenue growth.
- Conducted regular staff meetings to discuss operational updates and improvements.
- Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed drawings, specifications and other documents related to construction projects.
Account Manager - Essa Stone
Laminex Australia
Melbourne, VIC
02.2013 - 03.2017
- Maintained and developed relationships with stone masons, kitchen manufacturers, alfresco manufacturers, cabinet makers, joiners, and builders.
- Negotiated and maintained contracts with clients for commercial accounts.
- Developed new business opportunities through cold calling, networking events, and other outreach initiatives.
- Maintained accurate records of all client interactions using CRM software.
- Scheduled periodic meetings with clients to discuss current projects and future plans.
- Assisted clients with completing claim requests, facilitated prompt response from carriers and followed up with claim status.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Researched potential customers using various sources such as public records, web searches.
Commercial Account Manager
Laminex Australia
Melbourne, VIC
10.2006 - 07.2011
- Managed the needs of commercial clients within the designated territory.
- Negotiated pricing, provided technical product advice, and complaint resolution.
- Regularly worked to planned margins, sales budgets, KPIs, and SKUs.
- Actively promoted new product lines, developed new business, and built meaningful relationships with builders, shopfitters, cabinet makers, furniture manufacturers, caravan manufacturers, and commercial developers.
- Regularly attended and actively contributed to team meetings, training sessions, and corporate events to enhance team productivity.
- Developed relationships with key stakeholders in order to provide the best service possible.
- Communicated regularly with clients regarding progress updates, changes in services, or other issues.
- Prepared presentations outlining product features, benefits, and value propositions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Identified customer needs by asking questions and advising on best solutions.
New Home Coordinator
Metricon Homes
Melbourne, VIC
02.2000 - 03.2003
- Provided project support to clients and other departments within the business.
- Liaised with customers throughout the whole building process, from Pre-start to hand over.
- Conduct pre-start consultations.
Costing of any changes to original plans. - Liaised with other departments relating to variations, costs, and estimations, and contracts administration.
- Provided regular weekly construction, budget, and progress reports.
- Negotiated sales contracts with customers and monitored progress throughout the process.
- Created monthly reports outlining performance metrics such as total number of sales, average selling prices.
- Utilised various software programs, such as Microsoft Office Suite or Salesforce CRM, to track leads or manage client data.
- Solicited feedback from customers after closing a sale to gauge satisfaction levels.
- Followed up with clients during the first few months after moving into their new home.
- Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
Education
Certificate IV in Community Services Work - Family And Community Services
Chisholm TAFE
Melbourne, VIC12-2012
Certificate - Presentation Skills
Australian Institute of Management
Melbourne, VIC10-2009
Certificate - Negotiation Skills
Australian Institute of Management
Melbourne, VIC08-2008
Certificate - Conflict Management
Australian Institute of Management
Melbourne, VIC08-2008
Certificate - Effective Selling
Australian Institute of Management
Melbourne, VIC04-2008
Skills
- Lead Generation
- Client Relationship Building
- Account Management
- Salesforce Management
- Project Management
- Construction knowledge
- Business Development
- Strategy Development
- Contract Negotiations
- B2B and B2C sales
Timeline
Partnerships Brand Ambassador
Bremworth
07.2024 - Current
Business Development Manager - Specifications
Hettich
06.2022 - 06.2024
Territory Sales Manager
Hanson Construction
06.2020 - 06.2022
Showroom Manager
Caesarstone
01.2019 - 06.2019
Account Manager - Essa Stone
Laminex Australia
02.2013 - 03.2017
Commercial Account Manager
Laminex Australia
10.2006 - 07.2011
New Home Coordinator
Metricon Homes
02.2000 - 03.2003
Certificate IV in Community Services Work - Family And Community Services
Chisholm TAFE
Certificate - Presentation Skills
Australian Institute of Management
Certificate - Negotiation Skills
Australian Institute of Management
Certificate - Conflict Management
Australian Institute of Management
Certificate - Effective Selling
Australian Institute of Management