Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Goode

Angaston,SA

Summary

Dynamic and dedicated professional with extensive experience in customer service

Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in payment processing and complaint handling, consistently ensuring a positive shopping experience. Recognized for reliability and punctuality in fast-paced retail environments.

Overview

2026
2026
years of professional experience

Work History

Retail Worker

Target
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Returns Processor

Big W
  • Unloaded, inspected, and stored damaged and returned products.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Support Worker

Multiple Solutions

Enhanced workplace accessibility for clients with disabilities.

Member Service Representative

Barossa Coop
Nuriootpa, SA
01.2013 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Support Worker

Department Of Education
Elizabeth, SA
01.2000 - 01.2004
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Education

Business Organsation & Structure - Business Administration

TAFE SA
SA
11.1995

First Line Management - Retail

TAFE SA
SA
11.1994

Year 12 - High School

Northfield High School
Northfield, SA
12.1991

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Relationship building
  • Payment processing
  • Time management
  • Cash register operation
  • POS systems
  • Complaint handling

Timeline

Member Service Representative

Barossa Coop
01.2013 - Current

Support Worker

Department Of Education
01.2000 - 01.2004

Retail Worker

Target

Returns Processor

Big W

Support Worker

Multiple Solutions

Business Organsation & Structure - Business Administration

TAFE SA

First Line Management - Retail

TAFE SA

Year 12 - High School

Northfield High School
Jodie Goode