Jodie Greiner
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at A Touch Above Complete Property Care. Excelled in relationship building and operations management, significantly increasing repeat business. Skilled in staff management and contract negotiation, demonstrating a keen ability to improve service delivery and foster team collaboration.
Overview
18
18
years of professional experience
Work History
Owner
A Touch Above Complete Property Care
10.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
Contract Supervisor
Solo Resource Recovery
01.2009 - 10.2021
- Evaluated vendor performance against contractual requirements, ensuring quality service delivery and adherence to agreed-upon terms.
- Supported business growth by identifying new contracting opportunities through market research and networking events.
- Served as a subject matter expert on contractual matters during internal meetings, providing guidance on potential risks and benefits associated with proposed agreements.
- Implemented risk mitigation strategies to protect company interests during contract negotiations.
- Stayed current on industry trends and best practices in contracting, sharing valuable insights within the organization to inform decision-making processes.
Machine Operator
Aa Recycling AKA Pick A Apart
01.2006 - 01.2009
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Education
High School Diploma -
Joseph Banks Secondary College
DovetonSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Client Service
- Staff Management
- Team Oversight
- Staff hiring
- Sales Leadership
- Contract Management
- Human Resources
Tickets
Excavator
Front end loader
forklift
EWP
Dog man
car
Additional Information
Available to start immediatly.
Any addition information required please feel free to call.
REFEREE:
Jim Selby ( solo resource recovery) 0419 400 347
Neil Daley ( solo resource recover) 0408 555 901
Timeline
Owner
A Touch Above Complete Property Care
10.2021 - Current
Contract Supervisor
Solo Resource Recovery
01.2009 - 10.2021
Machine Operator
Aa Recycling AKA Pick A Apart
01.2006 - 01.2009
High School Diploma -
Joseph Banks Secondary College
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