Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Hollis

Langwarrin,VIC

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.

Overview

29
29
years of professional experience

Work History

Director / Founder

Cancer Support Angels
12.2019 - Current
  • Complete Charity / Not-for-profit Setup
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Monitored expenditures to mitigate risk of overages.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

NDIS Support Worker

Support Plus 4 You
01.2023 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Experience with Cerebral Palsy, ABI, High Intensity Clients.

Customer Service Consultant

AAMI - Insurance
09.2021 - 04.2022
  • Car Insurance, quotes, cover notes & sales
  • Customer Service enquiries
  • Home Insurance, quotes, cover notes & sales
  • KPI’s, Sales, Customer Service
  • CTP –

Volunteer Relay For Life - Cancer Council

Cancer Council
10.2016 - 11.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.

Owner /Managing Director

The Local Brewhouse
04.2013 - 11.2016
  • Monthly & Annual Budgets, Profit and Loss, Balance Sheet Rec’s
  • A/R Cash Receipting, daily bank rec’s Full A/P Function Manager of payroll function, weekly pay run Manager HR Function Payroll Tax, Super, Workcover, BAS, FBT Fixed Assets Register Company credit cards rec’s
  • Brewing Beer Following Recipes Fermenting Beer / Cider Filtering Beer / Cider Carbonation Customer Service Cash Handling
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Generated revenues yearly and effectively capitalized on industry growth.

Assistant Accountant

Fowles Auctions and Sales
04.2011 - 02.2012
  • Monthly & Annual Budgets, Profit and Loss, Balance Sheet Rec’s
  • A/R Cash Receipting, daily bank rec’s Full A/P Function, Supervision of A/P clerk Manager of payroll function, weekly and monthly payroll, Manager HR Function Payroll Tax, Super, Workcover, BAS, FBT Fixed Assets Register Online International Payments Company credit cards rec’s.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payroll by validating work hours and attendance of employees.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.

Temp Postions Listed

Self Employed
06.2000 - 03.2011
  • Several Temp Positions within this time frame over a range of different fields.
  • Accounts Team Leader - Minter Ellison Lawyers
  • Field Merchandiser - Schwepps
  • Accounts Clerk - Midas Car Care

Owner /Managing Director

Weddings With Style
12.2000 - 08.2007
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and developed team members to build human capital.

Accounts Supervisor

Jobpower
06.1997 - 04.2000
  • Company re-structure – Due to downgrading of government funding
  • Duties:
  • Accounts Payable
  • Accounts Receivable
  • ARROW accounting system
  • Monthly accruals and ledgers
  • Payroll, super, work cover
  • Board meetings, monthly accounting reports
  • Supervision and training of temporary accounting staff
  • All company functions, seminars, conferences
  • Executive travel arrangements
  • Achievements within this role: Advanced Excel Certificate

Hardy Spicer – Automotive Products
01.1995 - 06.1997

Branch Clerk

01.1995 - 06.1995
  • Accounts Receivable / Payable Export Orders , Over Counter Orders Stock take, Delivery Driver Quality Assurance procedures Banking, Mail Liaise with all levels of management across worksites

Quality Assurance Associate Internal Auditor

RFL
06.1995 - 06.1997
  • Writing and Maintaining Quality Procedure and Policies – ISO 9002 Internal Auditing of 12 branches Australia wide (interstate travel) Weekly reporting on QA Issues to senior management

Education

First Aid & CPR

St Johns Ambulance
Dandenong, VIC
01.2023

Mental Health & Crisis Support First Aid

St Johns Ambulance
Dandenong
06.2020

Skills

  • People Management
  • Issue Resolution
  • Financial Management
  • Fundraising Events
  • Strategic Planning
  • Recruiting and Hiring
  • Board Reporting
  • Task Delegation
  • Organizational Development
  • Budget Management
  • Governance

Timeline

NDIS Support Worker

Support Plus 4 You
01.2023 - Current

Customer Service Consultant

AAMI - Insurance
09.2021 - 04.2022

Director / Founder

Cancer Support Angels
12.2019 - Current

Volunteer Relay For Life - Cancer Council

Cancer Council
10.2016 - 11.2019

Owner /Managing Director

The Local Brewhouse
04.2013 - 11.2016

Assistant Accountant

Fowles Auctions and Sales
04.2011 - 02.2012

Owner /Managing Director

Weddings With Style
12.2000 - 08.2007

Temp Postions Listed

Self Employed
06.2000 - 03.2011

Accounts Supervisor

Jobpower
06.1997 - 04.2000

Quality Assurance Associate Internal Auditor

RFL
06.1995 - 06.1997

Hardy Spicer – Automotive Products
01.1995 - 06.1997

Branch Clerk

01.1995 - 06.1995

First Aid & CPR

St Johns Ambulance

Mental Health & Crisis Support First Aid

St Johns Ambulance

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Jodie Hollis