- Pilates
- Gym Workouts
- Horseback Riding
- Hiking
- Camping
Jodie Lyne
Moama,NSW
Summary
Dynamic professional with a strong work ethic and exceptional organization skills, previously at Lara Tweedie Equestrian. Proven ability to streamline operations and enhance customer service, resulting in improved client satisfaction. Adept at multitasking and problem-solving, with a focus on achieving goals and fostering team collaboration. Valid driver's license.
Overview
32
32
years of professional experience
Work History
Personal Assistant, Xero Book Keeping, Sales
Lara Tweedie Equestrian
Mornington, VIC
09.2022 - 12.2025
- Coordinated daily schedules and appointments for efficient time management.
- Managed communications between clients and team members, ensuring clarity and prompt responses.
- Organized and maintained files, improving document retrieval processes by implementing systematic filing methods.
- Assisted in event planning, contributing to successful execution of training sessions and client engagements.
- Developed travel itineraries, optimizing logistics for seamless transportation to events and competitions.
- Oversaw inventory management of supplies, ensuring availability for operations without excess expenditures.
- Streamlined office procedures, enhancing workflow efficiency through process improvements and best practices.
- Coordinated scheduling and maintained organized appointment calendar.
- Processed incoming calls and directed inquiries to appropriate departments.
- Assisted in training new reception staff on company protocols and software.
- Managed inventory control processes, optimizing stock levels and reducing excess waste.
- Oversaw daily warehouse operations ensuring efficient workflow and adherence to safety protocols.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Processed orders accurately, ensuring timely fulfillment and customer satisfaction.
House Mother
Self-employeed
Mount Martha, VIC
01.2003 - 2024
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed structured playtime routines to enhance cognitive and social skills.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean, safe environment by adhering to hygiene standards and protocols.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Personal Trainer Director
Self-employeed
Berwick/ Mount Martha Vic
01.1994 - 01.2003
- Designed tailored fitness programs to meet individual client needs and goals.
- Led team of trainers in delivering high-quality personal training sessions.
- Implemented new training techniques to enhance client engagement and retention.
- Conducted regular assessments to track client progress and adjust programs accordingly.
- Organized workshops and seminars to educate clients on health and wellness topics.
- Collaborated with marketing team to promote personal training services effectively.
- Developed staff training protocols to ensure consistent service delivery across the team.
- Analyzed client feedback to refine services and improve overall satisfaction levels.
- Expanded client base through targeted outreach efforts in local communities, establishing partnerships with schools and businesses for employee wellness programs.
- Increased overall gym membership retention by providing exceptional customer service and fostering a welcoming environment.
- Designed and implemented group fitness classes that attracted new members and boosted overall class attendance rates.
- Organized special events such as charity fitness challenges or member appreciation days, fostering a sense of community among gym members.
- Facilitated communication between personal trainers and gym management, addressing concerns and implementing improvements as needed.
- Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and abilities.
- Managed a team of personal trainers, ensuring certifications were up-to-date and providing ongoing professional development opportunities.
- Implemented effective marketing strategies to attract new clients, leading to an increase in personal training revenue.
Education
Certificate - Level 2 First Aid Certificate And CPR
Level 2 First Aid And Cpr
Frankston Tafe01.2023
Online RSA Certificate
Online
Online01-2024
Bachelor of Science - Health
La Trobe University
Melbourne, Victoria, VIC12-1994
Certificate 3 And 4 in Fitness Training
Certificate 3 And 4 in Fitness Training
Frankson Tafe01-1993
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Time management expertise
- Dedicated team player
- Exceptional organization
- Valid Driver's license
- Professional and mature
Interests
Timeline
Personal Assistant, Xero Book Keeping, Sales
Lara Tweedie Equestrian
09.2022 - 12.2025
House Mother
Self-employeed
01.2003 - 2024
Personal Trainer Director
Self-employeed
01.1994 - 01.2003
Certificate - Level 2 First Aid Certificate And CPR
Level 2 First Aid And Cpr
Online RSA Certificate
Online
Bachelor of Science - Health
La Trobe University
Certificate 3 And 4 in Fitness Training
Certificate 3 And 4 in Fitness Training