Jodie Murphy

• Managed daily operations for better customer service and increased revenue.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent parton experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties.
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak times.

• Proprietor /director of one of Victoria's most leading breeding establishments. Victorian State Government approved.
• Supervised operations staff and kept employees and animal welfare compliant with company policies and procedures.
• Conducted regular performance reviews, Health and Management Plans for local and State Government, identifying animal welfare, strategy plans and developing action plans to address them.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

• Collaborated with team members to ensure smooth service during peak hours.
• Developed rapport with regular patrons, resulting in repeat employment and loyalty.
• Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
• Provided exceptional part-time service serving high customer volumes during special events, nights and weekend.
• Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Managed inventory levels to minimize stockouts while reducing overhead costs.

• Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
• Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
• Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
• Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.

-Traveled with young son from Vic -Qld.

-Visited family and friends.

• Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
• Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
• Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
• Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.
• Increased patient satisfaction with timely scheduling, confirmation calls, and follow-up reminders.
• Demonstrated commitment to patient safety by adhering strictly to established protocols and guidelines for infection control, radiation exposure minimization, and hazardous materials handling.
• Managed dental emergencies calmly, providing prompt assistance to the dentist while comforting distressed patients.
• Assisted clinic by covering maternity leave position's 1998, 1999 and again in 2001.