JODIE ORMOND
Doolandella,QLD
Overview
22
22
years of professional experience
Work History
Operations Manager East Region
Bridgestone Mining Solutions Australia
09.2022 - Current
- High level financial control across Capex, R&M – P&L revision and 3–5-year forecasting of assets
- P&L revision for all East branches & facilities
- Purchasing and commissioning of Facility & site-specific equipment inclusive of heavy service vehicles and forklifts
- Development and rollout of new Enterprise Asset Management program
- Process owner of CCTV and security across QLD
- Regional management of all lease vehicles and properties
- Oversee HSEQ and facilitate ISO accreditation in conjunction with the Safety division
- Always demonstrate and enforce a safety mindset across all aspects of the business
- Undertake Branch Safety & compliance audits, successfully implemented a monthly desktop audit of equipment and maintenance records
- Deliver a high level of customer service for both internal and external customers and stakeholders
Regional Administrator North
Bridgestone Mining Solutions Australia
09.2017 - 09.2022
- Maintaining and retaining effective records of all wheel and service functions with high level SAP knowledge.
- Supporting the provision of effective relief administration functions required by branches and ensuring accurate completion of tasks within timescales
- Devising admin systems in support of functions within the service modules as appropriate.
- Training and development of branch and managerial staff at a high level, ensuring system processes were documented accordingly.
- Continuously contributing to service development and improvement, including involvement in the SAP enhancement project.
- Maintaining capital expenditure and referring to the funds used to acquire, maintain, and upgrade fixed assets
- Working to maintain effective working relationships with colleagues and creating a positive atmosphere for service users which is free from conflict.
- Meeting the organization’s obligations in terms of health & safety legislation
- Being aware of health and safety and contributing fully to keeping the work environment, community, people who use our services, and myself safe
Admin Officer / Truancy Officer AO2
Park Ridge High School
01.2017 - 09.2017
- Monitored weekly attendance and provided a weekly report to stakeholders showing attendance and discipline levels so that data entry can be reviewed and the appropriate disciplinary stage warning can be issued
- Logged / Input / managed student attendance
- Took a lead role in promoting the school aims with regard to the Attendance Policy and ensured that all aspects are implemented successfully
- Liaised with Course Teachers /Parents to ensure that they are fully aware of all attendance issues within their area of responsibility
- Performed various front desk and student counter roles as needed including data entry, supervision of students, etc.
- TEMP POSITION whilst studying
Tech Support / Sales / Assistant Manager
Wallace Bishop
09.2015 - 01.2017
- Ensured that merchandise is properly displayed and priced at all times
- Kept tight controls and management of all jewelry stock/inventory while maintaining a tidy, organized and secured work area
- Supervised cash registers and was responsible for processing EOD payments
- Focused on achieving KPIs and developing the skills of Sales Associates
- Authorized all merchandise received onboard and maintained inventory according to receiving policy and procedures
- Executed operational tasks as directed, with a keen eye on the bottom line KPIs of the store
Store Manager
Shiels Jewelers
06.2013 - 05.2015
- Responsible for running, organizing, and analyzing reports that affect merchandise, staff, stock, and overall expenses.
- Created and implemented employee performance reviews, product/sales training and security procedures
- Managed staff of more than 5 individuals while performing various sales, customer service, inventory/ budget control, profit/loss reports, repair, and fitting/repair and housekeeping functions
- Created and implemented employee product/sales training and security procedures
- Liaised with suppliers to then go on to form competitor reports
- Managed the end to end rostering of the workforce to support service delivery requirements
Branch Manager
Beaumont Tiles
03.2008 - 05.2013
- Managed staff, fostered a positive environment and ensured customer satisfaction and proper branch operation
- Directed and rostered all operational aspects including stock control, training, performance reviews, housekeeping, sales, merchandising, logistics, purchase management & operational equipment.
- Brought out the best of branch personnel by providing training, coaching, development and motivation
- Stayed abreast of competing markets and provided competitor reports on market movement and penetration
- Assessed local market conditions to identify sales opportunities and prospective new clients
Sales Representative
CTM (Ceramic Tile Market)
11.2006 - 03.2008
- Presented, promoted and sold products/services using solid arguments to existing and prospective customers
- Merchandised by performing stock outs, organizing the shelf, setting up displays, and setting up price and promotional signs
Gaming Supervisor
Queensland Lions Soccer Club
11.2004 - 03.2006
- Recorded large cash and credit transactions when required and completed the appropriate paperwork
- Managed the games staff and assessed each employee’s ability to deliver pleasant service to customers
- Oversaw gaming operations, employees, and patrons to ensure games are conducted fairly and in compliance with applicable rules and standards
- Responsible for the overall maintenance, cleanliness and sanitation of the games, rooms, bathrooms and other common areas
- Safe balanced by ensuring that the amount of tender in the register matched the amount of tender that should be in the register.
Timeline
Operations Manager East Region
Bridgestone Mining Solutions Australia
09.2022 - Current
Regional Administrator North
Bridgestone Mining Solutions Australia
09.2017 - 09.2022
Admin Officer / Truancy Officer AO2
Park Ridge High School
01.2017 - 09.2017
Tech Support / Sales / Assistant Manager
Wallace Bishop
09.2015 - 01.2017
Store Manager
Shiels Jewelers
06.2013 - 05.2015
Branch Manager
Beaumont Tiles
03.2008 - 05.2013
Sales Representative
CTM (Ceramic Tile Market)
11.2006 - 03.2008
Gaming Supervisor
Queensland Lions Soccer Club
11.2004 - 03.2006