Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Cooking, gardening, crafts, sewing, walking
Additional Information
Timeline
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Jodie Pearce

Jodie Pearce

Brisbane,QLD

Summary

Dynamic bar management with professional

experience at Benowa Bowls Club, excelling in customer service and inventory control. Recognized for enhancing guest satisfaction through personalized interactions and upselling techniques, leading to increased repeat business. Proven ability to train staff and maintain high standards of health and safety in fast-paced environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Assistant Bar Manager

Benowa Bowls Club
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Contributed to team success by cross-training in various roles such as server or host when needed, demonstrating adaptability and versatility.
  • Implemented effective time management strategies to balance multiple responsibilities during peak hours without compromising service quality.
  • Assisted with event planning and execution for special occasions held at the venue, creating memorable experiences for guests.
  • Streamlined bar operations by developing an effective system for restocking supplies during shift transitions.
  • Efficiently managed inventory levels, placing orders as needed to ensure product availability.
  • Processed Amount in customer monetary transactions daily and balanced register at end of shift.
  • Restocked glassware.
  • Replaced empty kegs and soda syrups.
  • Operated POS system to collect payments from customers.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Processed payments for orders and provided customers with change.
  • Arranged tables and chairs for special occasions and events.

Bar Attendant

Benowa Bowls Club
03.2024 - 09.2024
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Restocked ice, condiments, and snacks.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Enhanced customer experience by providing exceptional service and attending to their needs promptly.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Developed rapport with regular customers, fostering a sense of community within the establishment.
  • Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
  • Increased repeat business through friendly interactions and personalized recommendations based on guest preferences.
  • Demonstrated knowledge of cocktail recipes and drink preparation techniques, resulting in consistent quality beverages.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Delivered food to customers at bar and tables.
  • Bussed bottles and glassware to maintain clean bar area.
  • Contributed to team success by cross-training in various roles such as server or host when needed, demonstrating adaptability and versatility.
  • Maximized sales by upselling premium drinks and promoting daily specials.
  • Implemented effective time management strategies to balance multiple responsibilities during peak hours without compromising service quality.
  • Assisted with event planning and execution for special occasions held at the venue, creating memorable experiences for guests.
  • Streamlined bar operations by developing an effective system for restocking supplies during shift transitions.
  • Improved customer satisfaction by addressing any issues or concerns professionally and efficiently.
  • Efficiently managed inventory levels, placing orders as needed to ensure product availability.
  • Lifted, carried and placed objects weighing up to Number pounds without assistance.
  • Processed $Amount in customer monetary transactions daily and balanced register at end of shift.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Operated POS system to collect payments from customers.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Processed payments for orders and provided customers with change.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted with bussing tables and cleaning up spills.

Manager Director

Snazzee Bags
05.2024 - 07.2024
  • Managed senior-level personnel working in marketing and sales capacities.

Manager Director

After5 Bridal And Formal Wear
12.2013 - 12.2023
  • Managed senior-level personnel working in marketing and sales capacities.
  • Managed and motivated employees to be productive and engaged in work.

Education

Graduate Certificate - Beauty Therapy

Adelaide Tafe
Adelaide, SA

Responsible Service Of Alcohol - Bar Skills

Industry Training Services
Gold Coast, QLD

Skills

  • Health and safety
  • Beverage making
  • Training staff
  • POS system operation
  • Ordering supplies
  • Customer service
  • Clear communication
  • Guest interaction
  • Cash handling
  • Outgoing personality
  • Responsible alcohol service
  • Equipment maintenance
  • Financial reporting
  • Supply ordering
  • Service oriented
  • Reliable and responsible
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility
  • Money handling

Accomplishments

Owned & managed a Bridal & Formal Wear Business for 10yrs from 2013 to 2023.

Finalists awards in Bridal, Bridesmaids & Formal Wear .

Customer choice awards of excellence.

Owned & set up lady's handbag pop up shop. Selling purses, handbags and evening clutches.

Attended and Completed

RSA Certificate.

RSG Certificate

TAB & Keno Training Completed.

Certification

:Certificate in Cosmetology, Beauty Therapy, Nail Technician & Aromatherapy.

: RSA - responsible service of alcohol

: RSG - responsible service of gaming

: Keno & TAB online training completed.

Cooking, gardening, crafts, sewing, walking

I enjoy creating and taking the time to make, bake while also getting outdoors for a walk enjoying the fresh air and scenery.

Additional Information

I am an honest and reliable person that is dedicated to all tasks assigned to me.

I have great attention to detail and am proactive using initiative to complete all jobs.

Timeline

Manager Director

Snazzee Bags
05.2024 - 07.2024

Bar Attendant

Benowa Bowls Club
03.2024 - 09.2024

Manager Director

After5 Bridal And Formal Wear
12.2013 - 12.2023

Graduate Certificate - Beauty Therapy

Adelaide Tafe

Responsible Service Of Alcohol - Bar Skills

Industry Training Services

Assistant Bar Manager

Benowa Bowls Club

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Jodie Pearce