Jodie Pevy
Whitebridge
Summary
Dynamic professional with proven expertise in cash handling and customer service at Charlestown Golf Club. Successfully enhanced customer satisfaction through efficient bar operations and complaint resolution. Demonstrated strong team leadership and problem-solving skills, fostering a collaborative environment that increased repeat business and built lasting customer relationships.
Overview
24
24
years of professional experience
Work History
Bar and Golf Range Supervicer
Charlestown Golf Club
07.2023 - Current
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Handled $[Amount] cash on daily basis, which built trustworthiness, and loyalty with owners.
- customer service bar and golf range.
- receiving stock on time.
- supervising up to 9 staff members.
Sales Assistant
Barbeques Galore
07.2001 - 08.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve sales targets and improve store performance.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Provided exceptional customer service, ensuring repeat business through personalized shopping.
Education
Cardiff High
Skills
- Cash handling
- Customer service
- Staff supervision
- Complaint resolution
- Team building
- Problem solving
- Time management
- Team management
- Multitasking Abilities
- Reliability
- Excellent communication
- Team leadership
- Self motivation
Timeline
Bar and Golf Range Supervicer
Charlestown Golf Club
07.2023 - Current
Sales Assistant
Barbeques Galore
07.2001 - 08.2023
Cardiff High
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