Jodie Ratcliffe
Strathpine,QLD
Summary
Compassionate Caregiver experienced in Aged Care and personal home support. Delivered essential support to individuals while managing diverse caregiving responsibilities. Focused on fostering teamwork and maintaining high performance under pressure.
Overview
16
16
years of professional experience
Work History
Food Delivery Driver
Door Dash
Strathpine, QLD
05.2022 - 12.2022
- Delivered food orders promptly, enhancing customer satisfaction and loyalty.
- Navigated routes efficiently using GPS technology, ensuring timely deliveries.
- Communicated with customers about order status and delivery updates.
- Managed multiple deliveries simultaneously while adhering to safety protocols.
Assistant in Nursing
Opal Aged Care
Carseldine, QLD
03.2008 - 04.2022
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living spaces.
- Collaborated with healthcare team to deliver compassionate care.
- Documented patient progress and care activities accurately.
Receptionist Administrator
Opal Aged Care
Carseldine, QLD
05.2015 - 06.2015
- Greeted and assisted residents and visitors, fostering a welcoming environment.
- Managed appointment scheduling for residents and staff meetings, ensuring optimal time utilization.
- Handled incoming calls and redirected inquiries, facilitating effective communication across departments.
- Supported staff with administrative tasks to enhance overall efficiency.
Food Service Worker
Opal Aged Care
Carsledine, QLD
02.2007 - 03.2008
- Accommodated residents' special dietary needs by providing personalized meal options, enhancing their dining experience.
- Served food and beverages to residents during meal times, ensuring timely service and resident satisfaction.
- Maintained cleanliness and organization of dining areas and kitchens to promote a safe and welcoming environment.
- Monitored inventory levels and reported shortages to management.
Education
Cert 3 in Aged Care - Assistant in Nursing
South Bank Institute of Tafe
Brisbane, QLD12-2007
Skills
- Delivery management
- Route optimization
- Efficient navigation
- Vehicle maintenance
- Client communication
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Relationship management
- Patient care
- Vital signs monitoring
- Electronic health records
- Infection control
Timeline
Food Delivery Driver
Door Dash
05.2022 - 12.2022
Receptionist Administrator
Opal Aged Care
05.2015 - 06.2015
Assistant in Nursing
Opal Aged Care
03.2008 - 04.2022
Food Service Worker
Opal Aged Care
02.2007 - 03.2008
Cert 3 in Aged Care - Assistant in Nursing
South Bank Institute of Tafe