Summary
Overview
Work History
Education
Skills
Timeline
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Jodie Ross

Noraville,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

24
24
years of professional experience

Work History

Woolworths’s
wadalba
09.2001 - Current
  • Assisted customers with product selections and inquiries.
  • Maintained organized display areas and ensured product availability.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Handled inventory management and restocking of merchandise efficiently.
  • Trained new staff on store policies and customer service protocols.
  • Resolved customer complaints professionally and effectively.
  • Participated in promotional activities to drive store engagement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Informed customers about current promotions and discounts.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of the sales floor area at all times.
  • Accepted and completed cash, check and credit card payments.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Assisted in creating displays to promote products.
  • Replenished merchandise on shelves as needed throughout the day.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Education

High School Diploma -

Wyong High School
Wyongah, NSW
10-1987

Skills

  • Customer service
  • Point-of-sale systems
  • Visual merchandising
  • Inventory management
  • Staff training
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Time management
  • Cash handling
  • Organization
  • Dependable and responsible
  • Organizational skills
  • Basic math
  • Recordkeeping
  • Excellent communication
  • Computer skills
  • Troubleshooting
  • Calm under pressure
  • Critical thinking
  • Verbal communication
  • Public speaking

Timeline

Woolworths’s
09.2001 - Current

High School Diploma -

Wyong High School
Jodie Ross