Jodie Saunders

• Assessed patient symptoms and determined urgency for medical intervention through telephone triage.
• Provided clear, empathetic communication to patients while guiding them through health concerns.
• Facilitated referrals to appropriate healthcare providers based on clinical assessments and patient needs.
• Documented patient interactions accurately in electronic health records to ensure continuity of care.
• Educated patients on self-care strategies and health management techniques during calls.

Coordinated the running of the hospital after office hours.

Trouble shooting staffing issues.

Attending and running MET calls.

Stepping in and assisting with busy shifts in the Urgent Care Centre and Acute ward.

Trouble shooting difficulties that arise in the smooth running of a rural hospital.

Active outreach nursing with the homeless.

Planning and implimplementation of own schedule.

Building rapport and developing communication with difficult clients.

Networking for clients with other service providers.

Advocating for vulnerable people with healthcare providers.

• Level 5

• Inpatient Unit
• East Grampians Health service

• Urgent Care Centre
• Inpatient Unit
• East Grampians Health service