JODIE SMITH

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Trained and motivated employees to perform daily business functions.
• Implemented effective financial management practices, improving cash flow and profitability.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Routed incoming mail and messages to relevant personnel without delay.
• Collected and distributed messages to team members and managers to support open communication and high customer service.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Trained and motivated employees to perform daily business functions.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Assisted in recruiting, hiring and training of team members.

Serving customers

Food preparation

Food delivers

Opening and Closing of establishment.

Cleaning

Banking

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Improved patient well-being by providing compassionate and attentive care.
• Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.

• Completed daily tasks accurately and on-time to support shop needs.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Checked incoming orders and organized new stock.
• Organized shelves to remove slow moving items and add new merchandise.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Managed customer service operations, including taking orders and resolving complaints.
• Operated cash registers and processed payments accurately.
• Maintained cleanliness and organization in baking area, meeting health and safety standards.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Worked different stations to provide optimal coverage and meet production goals.