Jodie Taylor
Pakenham
Summary
Experienced, reliable employee demonstrating ownership, initiative, and exceptional work ethic. Committed to exceeding company expectations and building productive relationships. Successful in fast-paced, deadline-driven environments, managing goals and fostering team development. Thrives in team-oriented environments with 10 years of experience as a focused Administrative professional. Excellent communication, planning, and prioritization skills. Demonstrated ability in drafting reports, managing mail, and updating tracking spreadsheets. Strong leadership skills to streamline workflow and optimize personnel strengths.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Bestchance Child Family Care
05.2023 - Current
- Handled and coordinated employee sick calls efficiently.
- Managed budget and schedule coordination effectively.
- Managed payroll operations to ensure timely and precise payments.
- Oversaw and organised email management.
- Oversaw 33 kindergartens, ensuring smooth coordination of next-day classes.
- Established relationships with agencies to ensure consistent shift coverage.
- Organised employee leave schedules efficiently.
Store Manager
Dusk Australia
05.2021 - 05.2023
- Prepared weekly schedules to verify proper floor coverage while following guidelines
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Monitored employee performance and identified performance gaps for corrective action
- Ensuring that customer area and workspace meet Health & Safety standards
- Visual Merchandising/ Updated and maintained store signage and displays
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Evaluated store performance and incorporated feedback to implement improvement plans
Hiring/Rostering Manager and Shift Manager
McDonald's
09.2020 - 05.2021
- Managed payroll processes to ensure accurate and timely compensation for all employees.
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of the role
- Ensuring that customer area and workspace meet Health & Safety standards, including food handling/ food safety and first aid
- rained employees on additional job positions to maintain coverage of roles
- Led team meetings and one-on-one coaching sessions to continuously improve performance
- Conducted employee performance reviews and implemented corrective actions to increase productivity
- Managed a team of up to 40 employees, maintaining high-performance standards.
- Managed employee discipline and terminations to ensure compliance with company policies.
Marketing Manager
Skydive Grand Canyon
08.2019 - 08.2020
- Marketing Manager and general manager
- Schedule Coordination
- Asset Management
- Roster management
- Ground Crew Management
- Media Relations
- Resolving customer complaints
- Health and Safety on work site
Education
Diploma of Marketing - Marketing
Torrens University Australia
Melbourne, VIC12.2022
High School Diploma -
Pakenham Secondary College
01.2017
Certificate III in Retail Shift Management - Excellence Course, Rostering course, Training course, Hiring course and Barista Course
McDonalds
09.2016
Certificate II in Applied Fashion Design and Technology -
Box Hill Institute
Box Hill, VIC01.2016
Skills
- Payroll Management
- Store Operations
- Cash Management
- Employee Supervision and Motivation
- Recruiting and Hiring
- Shift Scheduling
- Inventory Management
- Policies and Procedures
- Store Merchandising
- Customer Service
- Sales Strategies
- Team Building and Leadership
- Budget Control
- Decision Making
- Training Management
Timeline
Administrative Officer
Bestchance Child Family Care
05.2023 - Current
Store Manager
Dusk Australia
05.2021 - 05.2023
Hiring/Rostering Manager and Shift Manager
McDonald's
09.2020 - 05.2021
Marketing Manager
Skydive Grand Canyon
08.2019 - 08.2020
High School Diploma -
Pakenham Secondary College
Certificate II in Applied Fashion Design and Technology -
Box Hill Institute
Diploma of Marketing - Marketing
Torrens University Australia
Certificate III in Retail Shift Management - Excellence Course, Rostering course, Training course, Hiring course and Barista Course
McDonalds
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