Summary
Overview
Work History
Skills
Timeline
Generic
Jodie  Thomas

Jodie Thomas

Rockhampton South,QLD

Summary

Dynamic Service Technician with a proven track record at Rentokil Initial, excelling in installation and repair while ensuring customer satisfaction through effective communication. Recognized for attention to detail and reliability, I successfully optimized service processes, enhancing response times and resource allocation in a fast-paced environment.

Overview

2016
2016
years of professional experience

Work History

Service Technician

Rentokil Initial
03.2014 - 02.2016

Replenishing and replacing hygiene & health products such as air fresheners, products for public bathrooms and sharps containers. Also picked up medical waste and made sure the sharps bins were available and accessible for patrons.

Whether in local fast food chains or driving 2-3 hrs away from base to work away from home. It also involved 80% of driving to customers and businesses.

  • Collaborated with team members to streamline service processes and improve response times.
  • Implemented strategies to enhance customer satisfaction through effective communication and problem-solving.
  • Coordinated field service activities to optimize scheduling and resource allocation.

Domestic Engineer

Self Employed
2009 - 2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Punctual and reliable

Timeline

Service Technician

Rentokil Initial
03.2014 - 02.2016

Domestic Engineer

Self Employed
2009 - 2013
Jodie Thomas