Jodie Tucker

• Adhered to strict confidentiality policies when discussing sensitive information about clients or their families.
• Used therapies to help eliminate inappropriate behaviors and manage triggering events.
• Documented client behaviors and functional levels for treatment team members.
• Participated in professional development opportunities focusing on trauma-informed care practices.
• Maintained progress notes and documentation for patient health records.
• Maintained a safe environment through active supervision of clients during activities or outings.
• Created age-appropriate activities designed to foster healthy emotional growth in children.
• Ensured that all safety protocols were followed while transporting clients offsite for appointments or recreational activities.
• Implemented crisis intervention techniques when needed to de-escalate disruptive behaviors.
• Monitored client behavior, documented progress, and reported changes to supervisor.
• Responded to emergency situations and provided crisis support.
• Understood and followed oral and written directions.
• Maintained updated knowledge through continuing education and advanced training.
• Completed day-to-day duties accurately and efficiently.
• Collaborated with others to discuss new opportunities.

Part of a team that works alongside people of all ages, providing disability support. Amatrine are an approved provider of the National Disability Insurance Scheme (NDIS) and Home Care Packages which provide individualised and flexible services, providing the individual supports for clients when they need it.

• Casual employment, day, afternoon, night, and sleepovers.
• Working with disabilities.
• On-going training.
• Helping clients access the community.
• Client confidentiality.
• Maintained updated knowledge through continuing education and advanced training.
• Completed day-to-day duties accurately and efficiently.
• Supported clients during medical appointments, advocating on their behalf when needed.
• Monitored medications and assisted with medication administration as needed.
• Created a safe environment by identifying potential risks and implementing appropriate interventions.
• Provided transportation for clients to various appointments or activities as required.
• Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
• Provided support to individuals with disabilities in activities of daily living.
• Supervised community outings, enabling clients to achieve maximum personal independence.
• Responded quickly to emergency situations involving clients in order to protect their safety.
• Maintained accurate records of client progress, services provided, and any issues encountered.
• Assisted clients in developing life skills and independent living abilities.
• Maintained accurate records and documented client data in company databases.
• Identified needs of customers promptly and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

After completing the Certificate IV in bookkeeping and running my own business, Accounts Figured, demonstrates my proficiency in bookkeeping tasks, This background allows me to confidently manage bookkeeping matters and provide valuable advice and services to clients.

I have gained a broad range of knowledge regarding taxation rules and regulations, being an asset to any company I work for. Being able to advise clients on bookkeeping and taxation matters can help them navigate their financial obligations and ensure compliance with relevant regulations. Maintaining a small but steady clientele over the years shows that I have built strong relationships with my clients and have consistently delivered satisfactory results. Client retention is a testament to my professionalism, expertise, and ability to meet their bookkeeping needs.

• Organising and maintaining client’s files

• Prompt ATO reporting

• Client confidentiality

• High level of communication

• Problem solving

Wanting to use my artistic side, I found a niche in the market for this type of service within the gladstone region

On a small-scale I offered either dry hire of my equipment or delivery, setup, and pack down of mainly decorative frames using balloons, florals, or kids themed parties

The possibilities are endless, and the reward is great.

• Kept records for production, inventory, income, and expenses.
• Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
• Implemented quality assurance processes to ensure product excellence.
• Resolved issues quickly through meticulous research and quick decision-making.
• Determined pricing for products or services based on costs and competition.

Employed as a receptionist with Gladstone Accounting and Taxation, completing duties as listed below, I have also learnt and completed more accountant related matters, such as, ATO enquiries, ASIC requirements and ABR related matters

Having completed a Certificate IV in bookkeeping and running my own business Accounts Figured, I am very confident with completion of bookkeeping tasks, including registrations, change of names and initial software set up.

• Advise clients on bookkeeping matters, and I have a broad range of knowledge of the taxation rules and regulations.
• First point of contact for all incoming calls and scheduled appointments
• Answering customer queries either through personal contact, email or phone.
• Booking accountants’ diaries, meeting, and events
• Preparing files for accountants’ daily requirements
• Updating Job flow and finalising returns for lodgement.
• Preparation of financials eg: binding, sign here and posting.
• Sending ASIC company reviews and invoices.
• Advising clients of changes in regulations
• Receipting payments and issuing invoices
• Updating team roster, maintain holidays and personal leave
• Reconciling debtor accounts and recovery of outstanding debits
• Updating stationary, kitchen and office supplies
• Accurate reporting to management for lodgements
• Running daily errands – mail, supermarket, office works etc

• Assisting in coordination and catering
• Updating social media pages
• Suggesting ways to improve so things ran more efficiently.
• Creditor bill payments and remittances
• Reconciliation of bank accounts
• Processing timesheets and payroll
• Customer service, answering phones, taking messages, assisting customers.
• Cash handling and till balance

• Initial point of contact for clients
• Designing brochures and other publications
• General reception duties, answering phones, filing and light cleaning.
• Data entry using QuickBooks
• Creditor and Debtor account reconciliations
• Creditor bill payments and remittances
• Reconciliation of bank accounts
• BAS and PAYGW reports and lodgements

• General reception duties, answering phones, filing, dealing with clients and light cleaning.
• Designing brochures and other publications
• Designing of homes using Envisioneer Software
• Data entry using MYOB
• Creditor and Debtor account reconciliations
• Creditor bill payments and remittances
• Reconciliation of bank accounts
• BAS and PAYGW reports and lodgements.