Jodie Walker
GLENLOGAN,QLD
Summary
My professional background includes successfully managing documentation, care plans and daily living support needs for Aged care and disabled clients. I have good organisational skills, attention to detail with a hardworking mentality and caring approach. I am highly-motivated with desire to take on new challenges. I have a strong work ethic, adaptability. Confident in working effectively unsupervised and quickly mastering new skills. I believe I will be an asset to your team with my caring nature.
Overview
11
11
years of professional experience
Work History
Parcel Contractor - Sub Contractor
Australia Post Chris Thomas / Pauline Lancaster / Mark Tilney
Beaudesert, QLD
04.2018 - 07.2023
- Professional customer service
- Resolved any problems encountered during the delivering and sorting process.
- Ensured safety protocols were being followed at all times.
- Identified potential issues or risks that could impact harm on myself or others within the community
- Attention to detail
- Prioritised tasks and ensured deadlines were
- met.
- Identified needs of customers promptly and efficiently.
In Home Community Aged Care and Disability Carerer
Bluecare
Mt Gravatt, QLD
05.2012 - 04.2017
- Followed policies and procedures according to bluecares legislation..
- Followed individuals care plans, advised on any updates or changes to the clients needs.
- Conducted regular home visits to monitor client health and wellbeing.
- Assisted in the preparation of meals for clients according to individual dietary requirements.
- Developed strategies for managing challenging behaviours exhibited by some clients.
- Observed and documented changes in the physical and mental condition of clients.
- Responded promptly to emergency situations in accordance with established protocols and care plans.
- Ensured compliance with safety regulations by conducting routine equipment checks.
- Transported clients safely between their homes and medical appointments.
- Actively listened to client concerns and complaints while providing appropriate guidance and following
- Assessed potential risks posed by environmental hazards within the home environment.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for the clients happiness and safety.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Education
Some College (No Degree) - Year 12
Copeland College
Melba ACTSkills
- Personal Care
- Assist in individual Care Plans
- Independent Living Support
- Assist in Daily Living Requirements
- Disability Services
- Incident Reports
- First-Aid and CPR
- Emotional Support
- Personal Care Assistance
- Mobility Support
- Documentation and Reporting
- Safety Management
Qualifications
- Certificate lll in Aged Care
- Certificate lll in Home Support and Community Care.
- Certificate lV in Leadership and Management
References
- Pauline Lancaster 0474 317 870 Australia Post 2018-2019
- Mark Tilney 0488 779 447 Australia Post 2018-2023
- Karina Burke 0431 619 739. Bluecare 2012-2017
Timeline
Parcel Contractor - Sub Contractor
Australia Post Chris Thomas / Pauline Lancaster / Mark Tilney
04.2018 - 07.2023
In Home Community Aged Care and Disability Carerer
Bluecare
05.2012 - 04.2017
Some College (No Degree) - Year 12
Copeland College