Jodie Williams
Adelaide,SA
Summary
After completing High-school, I joined the Royal Australian Air Force and completed two years of full time service. While in the Australian Defence Force I developed skills in, teamwork, leadership, respect, problem solving, time management and communication which I believe are integral skills to have in any workplace. During my time in the Defence Force I also received my Cert III in Government and my Cert III in business. During High-school I worked part time for Coles, Subway and Zarraffa's. These job positions gave me the foundational knowledge in customer services allowing me to have positive interactions with customers at all walks of time.
Overview
6
6
years of professional experience
Work History
Air Force Security
Australian Defence Force
03.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Retail Assistant
Coles
01.2022 - 02.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Sandwich Artist
Subway
01.2021 - 01.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Barista
Zarraffa's Coffee
01.2019 - 01.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines to create beverages.
Education
Certificate III - Business
Australian Defence Force
11-2024
Certificate III - Government
Australian Defence Force
11-2024
4 Units - Workplace Technology Skill Set
Australian Defence Force
11-2024
Certificate IV - Crime And Justice
Unity Collage
Sunshine Coast, QLD11-2022
High School Diploma -
Mt Maria Collage
Mitchelton, QLD11-2022
Skills
- Problem-solving
- Organisation and Time management
- POS system operation
- Teamwork and Leadership
- Respect and Integrity
- Positive communication
Timeline
Air Force Security
Australian Defence Force
03.2023 - 02.2025
Retail Assistant
Coles
01.2022 - 02.2023
Sandwich Artist
Subway
01.2021 - 01.2022
Barista
Zarraffa's Coffee
01.2019 - 01.2021
Certificate III - Business
Australian Defence Force
Certificate III - Government
Australian Defence Force
4 Units - Workplace Technology Skill Set
Australian Defence Force
Certificate IV - Crime And Justice
Unity Collage
High School Diploma -
Mt Maria Collage
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