Jodie Wood
Essendon
Summary
Detail-oriented and dedicated Project Manager with strong organizational skills and a proven track record of delivering projects on time. Experienced in handling multiple projects simultaneously with a high degree of accuracy. Motivated to learn, grow, and excel in a new role. Passionate about making a direct impact on Victoria's public health system by consistently delivering health projects on time and within budget.
Overview
11
11
years of professional experience
Work History
Project Manager, Health Capital Program
Victorian Health Building Authority
12.2023 - Current
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments program-wide.
Project Officer, Health Capital Program
Victorian Health Building Authority
06.2022 - 12.2023
- Partnered with project team members to identify and quickly address problems.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Writing minutes for meetings including Project Control Group and Steering Committee.
- Working with stakeholders to produce and distribute the monthly Project Control Group report.
- Processing and tracking consultant invoices and contractor progress claims.
- Tracking project admin tasks and keeping team accountable for deadlines.
- Managed defect rectification processes for multiple projects in defect liability period.
Customer Service and Logistics Rep
Orthomax
11.2020 - 06.2022
- Respond to customer requests for products, services and company information.
- Handle customer complaints and provided solutions.
- Overseeing every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Liaising with local and international suppliers.
- Evaluating internal needs and developed plans for maintaining optimal supply levels.
- Assisted with implementation and managed e-commerce website.
- Providing product, inventory and logistic support to sales representatives.
Sales Associate
Smile Direct Club
07.2019 - 11.2020
- Explain and sell key product.
- Met sales KPIs.
- Build relationships with customers.
- Assist customers to select the best payment plan for their budget.
- Maintain inventory and a high presentation standard of the shop.
- Assist with coaching new team members.
- Daily sales reporting.
Customer Service Representative
AB Orthodontics
07.2017 - 07.2019
- Responded to customer requests for products, services and company information.
- Inbound and outbound sales.
- Handled customer complaints and provided solutions.
- Taking and processing orders and quotations in line with accuracy KPIs.
- Trained and supervised new staff.
- Developed training material and company procedure manual.
- Generating sales and inventory reports.
- Provided support to sales representatives.
- Assisted in logistics - receipt of shipments and purchasing.
Senior Dental Assistant / Inventory Manager
Straight Smile Centre
02.2014 - 07.2017
- Assist chair side for specialist Orthodontists, Dentists and Hygienist
- Explain treatment procedures and instructed patients on home care guidelines
- Maintaining compliance with ADA Infection control protocols
- Minimise product wastage to maximise product efficiency
- Onboard and mentor new staff
- Implemented and maintain inventory management system for 7 locations
- Procurement of all clinical supplies
- Negotiate pricing agreements with suppliers
- Maintain relationships with external sales representatives
Education
Diploma - Business
Australian Institute of Management
Melbourne, VIC02.2021
Diploma - Leadership And Management
Australian Institute of Management
Melbourne, VIC01.2021
Certificate III Dental Assisting - undefined
TAFE SA
Gilles Plains, SA2017
Diploma of Visual Merchandising - undefined
TAFE SA - Adelaide Campus
Adelaide, SA2013
SACE - Year 12 - undefined
Valley View Secondary School
Para Vista, SA2009
Skills
- Positive attitude
- Strong attention to detail
- Planning and coordination
- Ability to multi-task and prioritise
- Project Management
- Budget Management and forecasting
- Stakeholder Communications
- Project tracking
- Procurement
- Aconex, TRIM, CMS, PowerApps software
Timeline
Project Manager, Health Capital Program
Victorian Health Building Authority
12.2023 - Current
Project Officer, Health Capital Program
Victorian Health Building Authority
06.2022 - 12.2023
Customer Service and Logistics Rep
Orthomax
11.2020 - 06.2022
Sales Associate
Smile Direct Club
07.2019 - 11.2020
Customer Service Representative
AB Orthodontics
07.2017 - 07.2019
Senior Dental Assistant / Inventory Manager
Straight Smile Centre
02.2014 - 07.2017
Certificate III Dental Assisting - undefined
TAFE SA
Diploma of Visual Merchandising - undefined
TAFE SA - Adelaide Campus
SACE - Year 12 - undefined
Valley View Secondary School
Diploma - Business
Australian Institute of Management
Diploma - Leadership And Management
Australian Institute of Management
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