Jody Foch
Adelaide ,SA
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
22
22
years of professional experience
Work History
Team Leader
Carmen's
Adelaide , SA
04.2014 - 09.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes keep accurate daily records and data entry including daily rostering.
Cleaner
Lenswood Primary School
Lenswood , SA
06.2011 - 03.2014
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Adhered strictly to safety protocols while performing job duties.
Administration Manager
West Coast Fuel
Ceduna , SA
11.2002 - 07.2005
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Maintained an accurate database of company documents such as contracts, invoices, vendor agreements .
- Reviewed incoming emails and responded accordingly within established timelines.
- Monitored inventory levels of office supplies ensuring adequate stock at all times.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
Education
Certificate II Business Administration -
Tafe
Adelaide 05-2006
High School Diploma -
Ceduna Area
Ceduna SA11-1987
Skills
- Work efficiently in a team or unsupervised
- Shift Scheduling
- Work Planning
- Team Supervision
- Coaching
- Complaint resolution
- Mentoring
- Documentation And Reporting
- Quality Improvement
- Performance Evaluations
- Giving Constructive Feedback
- Teamwork and Collaboration
- Leadership
- Goal Setting
- Safety processes and procedures
- Leading Team Meetings
- Team motivation
- Performance Improvement
- Problem-Solving
- Safety
- Overseeing Daily Activities
- Attention to Detail
- Staff Training
- Conflict Resolution
Timeline
Team Leader
Carmen's
04.2014 - 09.2024
Cleaner
Lenswood Primary School
06.2011 - 03.2014
Administration Manager
West Coast Fuel
11.2002 - 07.2005
Certificate II Business Administration -
Tafe
High School Diploma -
Ceduna Area