Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jody Grunberger

Summary

A motivated individual with extensive experience across high level administration roles. Liaising directly with board members, stake holders, program owners and clients to ensure compliance across all levels of 3rd party certification. Delivers excellent client services while building and maintaining client relationships.

Overview

13
13
years of professional experience

Work History

Client Manager

Sci Qual International
08.2020 - Current

Client Manager for 3rd Party Certification Body

  • Liaise directly with board members, stake holders and program owners to ensure compliance
  • Recruitment and training of staff
  • Vet and Onboard new Auditors
  • Management of Food Safety and ISO Standards
  • Auditor & Client Management
  • Scheduling Audits, finalising and issuing Certificates as per governing body requirements
  • Administration
  • Building and maintaining client relationships

Property Management

Integrity Investment Property/ Ray White
02.2016 - 06.2020
  • Supervise new Build Process
  • monitor Build Claim Invoices/Receipts
  • liaise with Clients/Builders/Finance Brokers
  • General Admin and office duties

All aspects of portfolio management

  • Applications
  • Advertising
  • Inspections
  • Lease preparation
  • trust account management
  • issuing forms/notices, arrears, exit and entry reports
  • maintenance, sourcing and managing supplies and trades people
  • Engaging with new clients and preparing new management agreements
  • Installed new property management applications.
  • Streamlined administrative processes, increasing efficiency in property management operations.

Bar/TAB & Accommodation

Morayfield Tavern
01.2011 - 12.2012
  • Customer Service
  • Cash Handling
  • Bar & gaming
  • TAB
  • Kitchen hand
  • House keeping

Education

Freshcare Code of Practice - Food Safety & Quality

Freshcare Online
Online
02.2021

QLD Real Estate Certificate of Registration #39737

Online Training

Cert II in Business And Cert III in Business Admin

Foot in The Door Training

Certificate III in Asset Maintenance

TAFE QLD

Certificate in Retail Operations

TAFE QLD

Skills

  • Microsoft Office/Word/Excel/Powerpoint
  • Client Services
  • Customer Portfolio Management
  • Time Management
  • Customer Complaint Resolution
  • Staff Training and Development
  • Analytical problem solver
  • Solution selling
  • Rapport and relationship building
  • Territory Management
  • Systems and software expertise
  • Team Recruiting and Onboarding
  • Document Management
  • Database Management

Additional Information

I am fun loving, family orientated person with a great sense of humour! I love spending time with my friends and family at the beach, bbq's or days at the park. I like to read, learning to cook new things and live music.

Timeline

Client Manager

Sci Qual International
08.2020 - Current

Property Management

Integrity Investment Property/ Ray White
02.2016 - 06.2020

Bar/TAB & Accommodation

Morayfield Tavern
01.2011 - 12.2012

Freshcare Code of Practice - Food Safety & Quality

Freshcare Online

QLD Real Estate Certificate of Registration #39737

Online Training

Cert II in Business And Cert III in Business Admin

Foot in The Door Training

Certificate III in Asset Maintenance

TAFE QLD

Certificate in Retail Operations

TAFE QLD
Jody Grunberger