Jody McLean
Typist, Receptionist, Administration, Pet Sitter
Deception Bay,QLD
Summary
Dedicated Court Clerk with over 22 years of experience in case management for criminal, civil and traffic courts from initial filing to final disposition. Skilled in case processing, scheduling, records maintenance, and providing courtroom support. Excellent work ethic and communication skills. I am also a huge Animal Lover dedicated to caring for Pets.
Overview
36
36
years of professional experience
12
12
Certification
1
1
Diploma
Work History
Pet Sitter
MadPaws
Deception Bay, Queensland
06.2019 - Current
- Visiting Pets at their Homes
- Feeding Pet
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Cleaning Kitty Litters
- Scooping Dog Droppings
- Change water
- Provide companionship to animals by playing with them or providing belly rubs
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Take Pets to the Vet when needed
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Clean Food and Water Bowls
- Update Pet Owners on the wellbeing of their Pets and Send Pictures when able to
- Met with owners to gather pet care information and discuss pet sitting duties.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Food Delivery Driver
Door Dash
Moreton Bay Area, Queensland
03.2022 - 06.2023
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Carried food in insulated bags to maintain hot or cold temperature.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Followed all safety protocols while driving.
- Navigated local streets and highways with ease using GPS system.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Court Clerk/Magistrates Assistant
Department of Justice and Attorney-General
Strathpine, Queensland
11.2009 - 03.2014
- Assist Magistrate
- Organise Court Files and Update on Departmental Computer System
- Record Court Proceedings
- Liase with Police Prosecutors, Police Watchhouse/Cells, Correctional Centres, Solicitors and Officers from other Government Departments
- Prepare and complete paperwork for Committals to the District and Supreme Court, Warrants, Bail Undertakings, Etc
- Disperse outgoing mail
- Create and post letters
- Create, send and reply to emails
Court Clerk/Magistrates Assistant
Department of Justice and Attorney-General
Petrie, Queensland
05.1995 - 11.2009
- Assist Magistrate
- Organise Court Files and Update on Departmental Computer System
- Record Court Proceedings
- Liase with Police Prosecutors, Police Watchhouse/Cells, Correctional Centres, Solicitors and Officers from other Government Departments
- Prepare and complete paperwork for Committals to the District and Supreme Court, Warrants, Bail Undertakings, Etc
- Disperse outgoing mail
- Create and post letters
- Create, send and reply to emails
- Relieve at other Court Houses with Magistrate when needed (Beenleigh, Maroochydore, Redcliffe)
Data Entry Clerk and Customer Service
Department of Justice and Attorney-General
Brisbane, Queensland
04.1990 - 05.2003
- Created Court Files on the Court Registry System
- Updated and/or Completed Court Files on the Court Registry System
- Review Completed Court Files and amend where necessary on the Court Registry System.
- Answering Telephone
- Serving Customers at Service Desk
- Cashier
- Filing
- Assistant to Clerk of the Court/Registrar and Assistant Clerk of the Court
- Transcribing letter and paperwork using a Dictaphone
Depositions Clerk/Court Clerk
Department of Justice and Attorney-General
Brisbane, Queensland
05.1993 - 05.1995
- Record Court Proceedings
- Organise Court Files
- Assist Magistrate
- Liase with the Police Prosecutor/s and other Government Department Officers
- For a year I was the Coroners Clerk at the Brisbane Magistrates Court before transferring to Petrie Magistrates Court. I did the same duties as a normal Court Clerk except i updated and completed Coronial Files after Inquests.
Check Out Operator/Front End Controller
Coles Supermarket
Toombul, Queensland
03.1988 - 04.1991
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Operate Cash Register
- Scan and Pack Customers Groceries
- Receive and disperse money
- Supervise and Train Staff
- Solve Problems that Occur
- Serve Customers at Customer Service Counter
Education
Certificate - Domestic Violence Program
Department of Justice And Attorney-General
Brisbane, QLD03-2006
Certificate - Depositions Procedures Training
Department of Justice And Attorney-General
Brisbane, QLD05-2005
Certificate - Word 2002 Advanced
Department of Justice Attorney-General
Brisbane, QLD03-2004
Statement Of Attendance - Conflict Resolution in Client Service Areas
Department of Justice And Attorney-General
Brisbane, QLD02-2004
Statement of Attendance - Managing Stress And Anxiety
Department of Justice And Attorney-General
Brisbane, QLD02-2004
Certificate - Brisbane Depositions Workshop
Department of Justice And Attorney-General
Brisbane, QLD11-1998
Certificate - WordPerfect 6.1 For Windows (Basic Course)
Department of Justice And Attorney-General
Brisbane, QLD10-1996
Certificate - Justice of The Peace (Qualified)
Department of Justice And Attorney-General
Brisbane, QLD06-1994
Certificate - Client Service Skills
Department of Justice And Attorney-General
Brisbane, QLD05-1994
Certificate - Letter Writing
Department of Justice And Attorney-General
Brisbane, QLD04-1994
Certificate of Proficiency - S.P.S. Office Technology
Australian Traineeship System
Brisbane, QLD06-1991
Diploma - Office Technology Traineeship
Lorraine Martin Commercial College
Brisbane, QLD03-1991
Typing Speed Statement - Office Technology
Lorraine Martin Commercial College
Brisbane, QLD03-1991
Junior Certificate - High School Junior Years
Hendra High School
Hendra, Queensland12-1989
Senior Certificate - High School Senior Years
Kirwan State High School
Kirwan, Townsville01-1987
Skills
- Legal Documents
- Office Management
- Court Procedures
- Docket Preparation
- Client Service
- Letter Writing
- Conflict Resolution
- Multi-Tasking
- Answering the Telephone
- Customer Service
- Pet Care
- Delivery of Food
- Court Processes
- Proficient in [Software]
- Records Management
- Document Preparation
- Strong Organization
- Confidentiality
- Schedule Management
- Payment Collection
- Proofreading
- Data Entry
Affiliations
- I am an avid Reader, Movie and TV Show Fan and love Arts and Craft.
Accomplishments
- I participated in the Student Council at Lorraine Martin Commercial College
- I participated in the 40 Hour Famine in 2003 and 2004
- I assisted in the Wonargo Revue for the Queensland Scout Association
- I have Door Knocked for the Queensland Cancer Fund and The Australian Red Cross Society.
Certification
- Justice of the Peace (Qualified) issued 3 June 1994
References
References available upon request.
Timeline
Food Delivery Driver
Door Dash
03.2022 - 06.2023
Pet Sitter
MadPaws
06.2019 - Current
Court Clerk/Magistrates Assistant
Department of Justice and Attorney-General
11.2009 - 03.2014
Court Clerk/Magistrates Assistant
Department of Justice and Attorney-General
05.1995 - 11.2009
Depositions Clerk/Court Clerk
Department of Justice and Attorney-General
05.1993 - 05.1995
Data Entry Clerk and Customer Service
Department of Justice and Attorney-General
04.1990 - 05.2003
Check Out Operator/Front End Controller
Coles Supermarket
03.1988 - 04.1991
Certificate - Domestic Violence Program
Department of Justice And Attorney-General
Certificate - Depositions Procedures Training
Department of Justice And Attorney-General
Certificate - Word 2002 Advanced
Department of Justice Attorney-General
Statement Of Attendance - Conflict Resolution in Client Service Areas
Department of Justice And Attorney-General
Statement of Attendance - Managing Stress And Anxiety
Department of Justice And Attorney-General
Certificate - Brisbane Depositions Workshop
Department of Justice And Attorney-General
Certificate - WordPerfect 6.1 For Windows (Basic Course)
Department of Justice And Attorney-General
Certificate - Justice of The Peace (Qualified)
Department of Justice And Attorney-General
Certificate - Client Service Skills
Department of Justice And Attorney-General
Certificate - Letter Writing
Department of Justice And Attorney-General
Certificate of Proficiency - S.P.S. Office Technology
Australian Traineeship System
Diploma - Office Technology Traineeship
Lorraine Martin Commercial College
Typing Speed Statement - Office Technology
Lorraine Martin Commercial College
Junior Certificate - High School Junior Years
Hendra High School
Senior Certificate - High School Senior Years
Kirwan State High School
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