Jody Stewart
Ardross,WA
Summary
Successful at handling simultaneous issues in high-volume environments. Resolves customer issues by devising effective solutions that meet both business and customer needs.
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative.
Overview
28
28
years of professional experience
Work History
Customer Service Co-Ordinator and PA
Domayne Bedding City West
City West, WA
12.2020 - 08.2024
- Provided customer service assistance to customers via phone and email.
- Developed relationships with customers to ensure satisfaction.
- Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
- Provided general administrative support to staff members.
- Managed office supplies inventory and placed orders when necessary.
Family Manager and Stay-at-Home Mum
Home
Perth, Kuala Lumpur, Singapore, Bangkok
01.2007 - 01.2020
- Created detailed budgets to track expenses across the family, including tracking of income and investments.
- Provided support for family members in areas such as education, health care, financial management, legal advice.
- Organized family schedules and activities, ensuring everyone was on time for appointments and events.
Manager
Park Express Australia Pty Ltd
Wollongong, NSW
01.2000 - 03.2007
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Traders Assistant
D R Johnston Meat Exports
Sydney, NSW
01.1997 - 01.2000
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Processed purchase orders for office supplies, equipment and services as needed.
Education
Certificate - Interior Design
Interior Design Institute
Online11-2022
Certificate - Reception And Secretarial Skills
TAFE
Penrith11-1990
High School Diploma -
Nepean High School
Emu Plains12-1989
Single University Subject - Introduction To Mental Health
University of South Australia
OnlineSkills
- Customer service excellence
- Documentation skills
- Returns policy understanding
- Logistics Management
- Customer Service
- Office Administration
Volunteer Work
Team Manager at Applecross Mount Pleasant Junior Football Club
2014 to 2024
Equipment Manager at Applecross Mount Pleasant Junior Football Club
2019 to 2021
Team Manager at Winning Edge Rockets Basketball Team
2019 to 2021
Vice President at Applecross Primary School P&C
2014 to 2016
References
References available upon request.
Timeline
Customer Service Co-Ordinator and PA
Domayne Bedding City West
12.2020 - 08.2024
Family Manager and Stay-at-Home Mum
Home
01.2007 - 01.2020
Manager
Park Express Australia Pty Ltd
01.2000 - 03.2007
Traders Assistant
D R Johnston Meat Exports
01.1997 - 01.2000
Certificate - Interior Design
Interior Design Institute
Certificate - Reception And Secretarial Skills
TAFE
High School Diploma -
Nepean High School
Single University Subject - Introduction To Mental Health
University of South Australia
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